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10 reviews from our car dealer reviews community
Leave a review for Auto Solutions Of Hampshire
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10 reviews from our car dealer reviews community

Leave a review for Auto Solutions Of Hampshire
Leave a review
"Van purchase "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So just bought a lovely 16 plate long wheel base high line van today from Auto Solutions of Hampshire which is fine although had to wait 2 weeks for it to get delivered to the garage, told it was coming from Scotland,,, no it wasn’t it’s from London,!!! Not a prob spoke The owner doesn’t seam very happy in his job.. been dealing with mat the sales man,, Top man,,, now I haven’t just paid £600 for some old fiat, I’ve just paid 22 grand!!! Who ever does your valeting needs sacking,, water stained seats, dust and dirt in every air vent,,, dirt in the door pockets,, why is it no one today cares about detail,,, Van is fine cleanliness of Van shocking, saved hard and waited a long time for this van to be diving home unhappy!!!!!

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+0 Found this review helpful
"Great friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traveled from N.wales to Auto Solutions of Hampshire. Paper work was ready van was ready guys where helpful in all respects vehicle was spotless and drove like a dream well recommended. Big thank you to Mathew for the coffee and the effort to have a swift hand over.

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"cannot fault this company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you charley for everything, i will be happy to send anyone to you if asked in the future, Richard.

Charlie from Auto Solutions Of Hampshire in response to cannot fault this company

Thanks Richard for your kind words, all the best in the future

"Great van great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looked around for a while then found what I was looking for there, a great selection of upgrades to, that I took advantage of. Highly recommend.

"Transporter sportline "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Auto Solutions of Hampshire is a brilliant company, made purchasing a van an easy process.

Charlie from Auto Solutions Of Hampshire in response to Transporter sportline

Thanks for your positive feed back, I hope you are still enjoying the van, if you need anything please call us, Thanks again

"An nice van, no problems 6 months later"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues at all, have the van for just over 6 months now, I don't normally leave reviews but seeing the rather negative one on here I thought I would as I had the opposite experience with no problem, yes parking was a little tight there but the vehicles and staff were all great! I ended up buying another van from them rather than the one I originally planed on viewing as it had a bigger spec, it was also good to have a choice of vans spending just over £14,000.

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+1 Found this review helpful
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"Untrustful Trader"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a very bad experience after buying a car from them. Had to spend a lot of money on repairs just in one month.

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Charlie Palk from Auto Solutions Of Hampshire in response to Untrustful Trader

I am sorry to hear you have had issue with your car, Customer service is really important to us and we pride ourselves on going the extra mile. We endeavour to pay for any repairs on vehicles we have sold and have a legal obligation to this effect however we have a policy and a process of which we inform all of our customers and this was provided and explained to you in great detail when you purchased the vehicle. In your rare case a particular type of new battery was required and was only part covered under the Rac warranty We advised we were happy to pay for the repairs you just had to book the vehicle in at our preferred Rac Approved dealer and we will pay all of the bill and will even lend you a car while the work was being completed. For an unknown reason this did not do this and you went to a different dealer where the work was not covered. We are very sorry you feel let down but we do try to be clear and concise with our instructions and feel we tried to help all the way, even after this we retrospectively gave you a contribution from the warranty company

"Not a good experience."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Based on the good reviews previously left for Auto Solutions Of Hampshire and the advert description given for the vehicle I was interested in, I drove a fair distance for a viewing, this is where the problems started. Arriving at the site, there was no parking for visitors and I had to park some distance away down a side road. The forecourt had no marked entrance and was so crowded with vehicles, it was difficult to move about. Despite having made an appointment the vehicle I had come to view was badly blocked in and there was an air of disorganisation about the whole place. On inspection it was discovered the vehicle had some minor faults which would possibly be expected on a trade-in, however there was one serious fault. The multi-vee belt which drives most of the auxiliaries on the engine was damaged and running out of line and could have failed at any time. The advert stated that this vehicle had been serviced and was ready for its new owner. I pointed this out to one of the proprietors who said "We only do an oil service" and that I should expect problems like this with trade in vehicles. I was obviously not going to purchase any vehicle presented in this condition and would urge anyone considering buying a car from this dealer to inspect them very thoroughly. In conclusion, A very disappointing experience.

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+3 Found this review helpful

Charlie Palk from Auto Solutions Of Hampshire in response to Not a good experience.

Dear George, Sorry to hear about your experience with us, we try our best to please all our customers, but all feed back is good for us to improve upon, We do operate of small/medium car site so sometimes with lots customers parking up can cause an issue, but we do have access to a side road with ample parking spaces with no costs. The car you came to see had just been serviced with a new Mot at the time, you did point out your concern of the fan belt, which we did say we would replace for you if you wished to purchase it. We also had the car ready for you to view in accessible position so you could test drive which can be prove be CCTV, We do try to meet all expectations for our customers but sorry we did not meet yours on that day.

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"really good service"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience over all with Auto Solutions. I bought a Vauxhall insignia a few months back. The car was really nice and clean and in good shape and its been running fine. The dealers were quite helpful. I would recommend them.

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+1 Found this review helpful

Charlie from Auto Solutions Of Hampshire in response to really good service

Thanks for taking the time for the positive feedback, If you need anything please call us

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"perfect at Auto Solutions in Aldershot"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Based on my experience at Auto Solutions of Hampshire I can happily say that everything was perfect. I can't complain about anything really, it all went really well. Excellent all around and I would recommend other people consider buying from this dealership.

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Dealership Information

Auto Solutions Of Hampshire is an Independent dealership that is based in Aldershot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    Auto Solutions Of Hampshire
    Unit 1 Ceasars Camp Garage Farnborough Road
    Aldershot
    Hampshire
    GU11 3NS

    Get in touch

    01252 318417
    http://www.autosolutionsofhampshire.co.uk/

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    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Auto Solutions Of Hampshire

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