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We purchased a 2010 Saab 9-5 saloon from John Kilkenny and in fact placed a deposit on the car sight unseen and flew up to collect it. John met us at the airport in our gleaming new car and left us to have a look through the car and its documents. Everything was exactly as described and John is a very straight, fast talking and approachable fellow. Here's where things get exceptional though. They say that you never judge insurance until you make a claim and so it is with dealers. You really find out what they're like when things go wrong, not when they are giving you their smooth sales patter! Unfortunately our car had a couple of issues post sale - a broken seat heater and an issue with the ludicrously expensive glow plugs. I wrote to John and said I didn't think I should have to repair these items at my cost as they were faults at the time of sale and he replied immediately and apologised and told us to get these items repaired at our local Saab specialist and send him the bill. The work was just into 4 figures and true to his word John has just called my wife this morning to say he has paid for the work. It's rare to find such exceptional service nowadays. John is absolutely honest, keen to make sure you are happy with the car and totally professional. I wouldn't hesitate to recommend him or his garage to anyone - especially if you are in the market for a nice Saab, and he has some exceptionally nice ones!
Bought my Saab Convertible from John great experience from start to finish, would highly recommend anyone looking for a car to look no further than John Kilkenny cars...thanks again Janis...
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Mark in response to Great
Just wait until something goes wrong with the car then you will see what he is really like
Don’t buy anything from this liar. Sells dangerous cars and doesn’t take responsibility for it. Worst mistake Iv made was buying a car from him
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Janinw in response to Don’t buy anything from him
Agree completely with Mark. John is untrustworthy and unprofessional. He had the arrogance and idiocy to assume I was ‘drunk’ when I eventually lost my rag after not seeing my faulty car for two months as he ‘spent thousands on trying to fix it’. It’s now been stolen from his yard and there is no sense of care or due diligence whatsoever. Epitome of dodgy.
After seeing a low mileage Volvo at John Kilkenny, we decided to drive from York to Broxburn to purchase the car. So happy we did, they were an absolute pleasure to deal with, the whole process from start to finish was easy and professional. John was brilliant. The car was in fantastic condition and exactly as described, there was no problem with the trade in either, they gave me the price I was hoping for. We thoroughly enjoyed the drive home in our new car. All in all I can’t recommend John Kilkenny Cars. highly enough. It was well worth the journey.
PLEASE do not buy anything from this liar. He is happy to sell potentially dangerous vehicles with no conscience. I'm informed the main leasing companies get the best cars from auction and he buys the dregs. He'll say they're serviced and MOTd and be so nice until you have problems, which you will. Be safe, buy a car elsewhere.
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I purchased a car remotely at a premium market price with a not so premium outcome. After a lengthy dispute my advice; Initially great; - Secured MOT in a day (on site testing facility….) - Dropped car off at UK location within a few days - Easy to transfer funds….. - Good communication…….. Outcome: - vehicle was delivered defective (multiple hidden faults) - lies re description / servicing / MOT - warranty was is/worthless. I took the vehicle for a health check with confirmed £THOUSANDS repairs. Warranty (extremely lucky if you can get a hold of them +++phone hours) agreed to cover a £10 fitting. Plus nearly if not every garage stayed well clear of any warranty work. - offers of false help from dealer & more lies - poor communication Advice: - Simply don’t trust this garage - Buy elsewhere - The negative reviews are likely to be true accounts and a reflection of this business - Certainly don’t buy remotely or put any trust in a description that you’d expect to be a truthful, fair and honest . In my opinion, you should expect a decent honest description in general, not to mention from a fellow person going through a worldwide pandemic crisis. But as I know now this obviously doesn’t apply to wee man John and it’s business as usual, yay for him…
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Excellent seller. Very easy to deal with. John kept us informed and up to date throughout the process of buying our car. Very pleasant no problems whatsoever. Highly recommended. John has some very nice cars in his inventory and is well worth having a look at his website no matter your price range. I would have no hesitation in buying from John again.
Really good experience had here, bought the car online and had it delivered to my door, the car was far better than I expected will defiantly buy here again
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Straight and honest to deal with did exactly what we asked and very quickly, car we bought was very well presented and miles ahead of others we looked at.
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I bought a volvo c70 during lockdown for my wife. The car was brought to my house in Sunderland. I took the car for a quick test drive which I thought had a couple of rattles. When I asked him about it he said it was the collapsible roof they all did that. I bought the car then after a couple of days there was a rumble from a front wheel bearing so I contacted him and he said it was a common fault and that I should get it done under the warranty. I was looking through the service history which to me looks dodgy I phoned him to ask when the timing belt and water pump were done he couldn't give me a straight answer but said leave it with me and I will find out. Still waiting for proof after a month he ignores my e - mails and phone calls. Do not trust this lying little man
John Kilkenny Cars Edinburgh is an independent dealership that is based in Broxburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Car Dealer Reviews has another previous registered address for John Kilkenny Cars: Bavelaw Gardens, Balerno, Midlothian, EH14 7AB.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 35 | |
Very Good | 1 | |
Average | 2 | |
Poor | 5 | |
Terrible | 10 |
John Kilkenny Cars
East Mains Industrial Estate 2 Dunnet Way
Broxburn
West Lothian
EH52 5NN
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