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5 reviews from our car dealer reviews community
Leave a review for Ouse Valley Car Sales
Leave a review

5 reviews from our car dealer reviews community

Leave a review for Ouse Valley Car Sales
Leave a review
"Simple experience"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Ameur couple of weeks ago . Very simple experience no pressure sales and no give me your deposit. Very pleased with car it was as described. Would recommend them to purchase from. Michael Wright

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"A great experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found both brothers friendly and helpful. Arranged viewing and test drive(s) Arranged the RAC to inspect, they were very welcoming to that Sorted out a couple of issues very quickly. They took my old one in as p/x Very smooth transaction would recommend

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"Zero Stars - Absolute Cowboys. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to do business with this firm and had an appointment on trust to view a car that I was very interested in and told that no one else was viewing the car and they then took a deposit over the phone from another party less than 10 hours before I was due to view and purchase. They claim to offer services and appointments on a first come first basis although this was clearly only said to make a sale. I was led to believe this was a family run, trustworthy business. Unfortunately, in my experience, this is not the case. It's behaviour like this which gives car salesman a bad name. I am glad I dodged this particular bullet.

Mohammed Ameur in response to Zero Stars - Absolute Cowboys.

Hi, unfortunately, we disagree with this review, we took a deposit from a customer who viewed 2 days prior to your appointment being booked, so we sold the car to a customer who viewed before yourself. To attack a firms integrity on assumptions and leave a review without even having left the comfort of your living room is extremely unfair.

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"Super experience all round!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely delighted with the Mercedes I bought from these guys. Fairly priced, immaculately presented with great transparency, courteous, prompt and obliging, the experience was everything that buying a used car should be, but so rarely is. They even delivered it to me 25 miles away on a Friday evening!

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"issues took a while to be resolved"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Civic back in June. I have had some severe issues with the car which I had to get Trading Standards. involved with and with a lot of mither it's finally been sorted. I would still recommend this dealership based on the fact that IO don't think the issues were predictable and that the innitial service was good but they need to work on their after care.

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Mohammed Ameur in response to issues took a while to be resolved

Unfortunately, it’s a little disappointing that you’ve left us a review of 3.4, especially after we spent £2500 on your vehicle. The damage done to your vehicle approximately 60 days into your ownership was due to yourself having driven through water. You somehow managed to bend and damage all 4 con rods in the engine, anyone with any mechanical or engineering background can only resort this due to water damage. Your review mentions you had to get trading standards involved, yet you have not mentioned that this was only due to the time taken of the work, not the unwillingness. Just for the record, the vehicle was damaged due to driver negligence, unfortunately we realised this too late into the repair which results in claimed responsibility on the seller’s part, hence we decided to finish what we had started. We did not have knowledge of this review until a customer brought this to our attention recently, even after approximately 4 years this car that we sold sticks out like a sore thumb, for obvious reasons.

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Dealership Information

Ouse Valley Car Sales is an Independent dealership that is based in Bedford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.6 out of 5 stars — Rated Very Good
Excellent
2
Very Good
2
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Ouse Valley Car Sales
    66 College Street
    Bedford
    Bedford
    MK42 8LU

    Get in touch

    07940 069563
    http://www.ousevalleycarsales.co.uk/

    Opening times

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Ouse Valley Car Sales

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    Directors: XXXXXXXXXX
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