Can not be trusted. Positive reviews can be purchased, the others tell the real story.

Bought a Freelander 2. Can’t express how happy and amazing these guys have been, fantastic customer service they have gone above and beyond even delivered the car to Newcastle….definitely recommend and worth a visit cheers. Maggie & Ken

I bought a Mercedes Vito from this garage December 2020 for £9990. It was advertised as mechanically sound and fresh MOT. When I picked it up, Mark took the time to set the vehicle up for me (connect phone etc) and gave me a quick tutorial on driving an automatic as this was my first. I was convinced the steering was not right so after a week took it to a garage to be checked under warranty. It turned out the van had a broken spring, gearbox shift issue, broken exhaust clamp making it rattle slightly and turbo leaking oil. I still question how good the MOT centre is as a few of these things should have been picked up during the inspection. It is not done at Pennine so I advise to check your vehicle thoroughly don’t just rely on the fresh MOT certificate. It came with RAC warranty which is OK but at this stage will only cover the broken spring. Although this has not been the smoothest experience, Mark has been brilliant. He has offered to pay for the exhaust clamp as exhaust systems are not covered in the warranty and chased up RAC on my behalf for the rest. He has really impressed me as I generally don’t trust many people but he is genuinely trying to resolve these issues. 2 months on when I was half expecting to be ignored by now he is still being helpful. If you are buying from this garage, deal with Mark.

Great selection, i planned on purchasing a Discovery 3 however after seeing a stunning Range Rover that had just arrived i changed my mind. The staff were helpful and friendly. I was offered tea and coffee upon arrival and was made to feel very welcome. Thanks again guys and I will certainly see you when I`m ready to change

My 1st review exceeded the character limit I will have to cut a long story short on what was my worst car buying experience to date. I purchased a range rover sport 2.7 tdv6 SE (JM53RRS or pictured SR55 DEZ) if you wish to avoid it. The car was not fit for purpose and had so many faults I rejected it and had my old car returned. We were almost bullied into not leaving a negative review but I will get to that later. The vehicle we rejected in brief, mis-sold privacy glass, cheap film fitted by a total novice, damaged and creased, 22psi in one of the tyres, should have been 36. Side light blown on hand over after mot the day before (illegal and a fail), no fuel in it, penny wedged in 12v socked resulting in blown fuses, rear wiper broken (I replaced this), all puddle/boot lamps blown, only main interior light worked, injector failed on cylinder 5 within 24 hours (photos of diagnostics for proof),broken glove box, car then would not start when temperature was sub zero, was told this was the norm yet my friends garage had 3 that all start 1st key turn in -5 degrees, diesel in oil making level dangerously high. The vehicle was garbage. If you want any advice do NOT deal with pennine autos.