I purchased an Audi from Redburn Motor Company at the end of November 2023 and the car showed signs of an intermittent fault. Two weeks later i took it back to the garage as the reverse gear was not always going in. The mechanic had bled the clutch but the problem still persisted. Several weeks later it was back in garage because of trouble going into reverse and according to them it never faulted when they tested it. Third time it happened I took it back again and this time it did fault. The mechanic witness the fault himself in front of me but owner of company said the mechanic said it never faulted! I received three months warranty with the car and I purchased an extra 12 months for peace of mind. The owner said if he took gearbox out and they could find no issue, I would have to pay the labour charges! I spoke to consumer rights and citizen advice. I called the garage again and explained I had spoken to consumer rights and they quickly changed their mind and took gearbox out. I am still unsure what the fault was but I was told the clutch was ok for the mileage of car and if I was going to tow a caravan I would have to foot the bill for the new clutch. I was not happy at all so after speaking to Audi and getting a shock for new fly wheel and clutch (£2,600) I decided to cut my losses. I rang the garage to ask if I could have a refund or the chance to purchase another vehicle from the garage but this apparently was not an option as the car had gained a couple of miles extra since I purchased it (along with a brand new tow bar, and tinted windows which I purchased may I add) I decided my only option was to cut my losses and asked the garage if they wanted to buy it back from me as I was fed up and needed a reliable car to tow my caravan. After a £3,500 loss, I agreed on a price so I could just move on and not have any more stress with owning a car with problems. In my opinion, I should not have had to pay for a clutch and this should have been rectified from the garage, been issued a refund or the chance to purchase another vehicle from the garage. Yes maybe I jumped into it but I couldn’t cope with the waiting, uncertainty and sleepless nights so sold the car back to the garage. The warranty was not worth the paper it was written on. Don’t waste your money purchasing the extra warranty. I had video evidence of this problem and not one member of staff wanted to see it. Please be careful when purchasing any warranty or vehicle from Redburn Motor Company.