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28 reviews from our car dealer reviews community
Leave a review for Stourbridge Autos
Leave a review

28 reviews from our car dealer reviews community

Leave a review for Stourbridge Autos
Leave a review
"Great Service from Tom and Charlie "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of buying my first car from Stourbridge Autos, and I cannot speak highly enough of my experience. As a 17-year-old girl, purchasing a car was a nerve-wracking prospect, but the salesman immediately put me at ease. He took the time to ensure I understood everything about the car, patiently answering all my questions and addressing my concerns. What truly stood out was the test drive - he accompanied me, providing guidance and reassurance, alleviating my initial nervousness as it was the first car I drove after passing my test. The car has been nothing short of fantastic since the day I drove it off the lot. Not a single issue, and it's been a joy to drive. Moreover, a month after the purchase, they went the extra mile with a courtesy call to check on how I was faring with my newfound driving independence. This level of care and consideration truly sets Stourbridge Autos apart. I wholeheartedly recommend this dealership, and a huge shoutout to Tom and Charlie, who were incredibly supportive and made this important milestone an enjoyable experience.

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"GREAT CAR AND SERVICE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Citroën C4 Grand Picasso from Stourbridge Autos, and I couldn't be happier with both the car and the exceptional service I received from their sales team. The car drives perfectly and exceeded my expectations. The sales team was incredibly helpful, guiding me through the buying process and ensuring a smooth transaction. Moreover, the package included a generous 3 months warranty, 12 months MOT, a thorough oil and filter service, and the added peace of mind with 12 months of AA Breakdown cover. This dealership truly went above and beyond to provide a comprehensive and satisfying buying experience. I highly recommend Stourbridge Autos to anyone in search of a reliable vehicle and exceptional customer service.

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"DISHONEST "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased an audi a3 convertible dealt with a guy called Neil we agreed a price of £12000 and to come with a 12 month warranty received an email from rac saying it was only a 6 month warranty phoned Neil and told him he said don't worry about it I will sort it our my wife and daughter drove to pick up the car and was told by Neil that he couldn't do the 12 month warranty the car was also described as immaculate but there was scratches on which Neil said they would polish out

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+2 Found this review helpful
"DO NOT USE!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these clowns, first of all the stop start stopped working where one of these idiots have jump started it incorrectly, when I phoned to find out what to do there master mechanic stated to slam foot on clutch each time I wanted to start it this didn't work obviously so that was him out of ideas the warrantee given is invalid and just for show, thought maybe o was a one of but after reading the reviews there running the same type of garage as Danny divitos carractor in Matilda would not recommend to anyone!

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend this garage I had a Kia cede from them 3 month warranty had just ran out and front coil spring broke they paid for the new spring for me had it delivered to my local garage has I live 65 miles away from them excellent 5 star service

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+1 Found this review helpful
"EXCELLENT SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Vauxhall Zafira from Tom excellet service , friendly & polite , car ready on time for collection , after sales service is second to none , car collected issues resolved & returned back in no time at all , will definitley purchase from them again , five stars all day long.

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"Unreliable "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be aware. Although they supposedly sell cars with warranty they don't do anything,they don’t replacement car during fixing the car.Don’t belivw their recently service too. about it if there's anything wrong with the car. Better buy from elsewhere.I returned the vehicle but after a tear I received a letter from DVLA for car Road Tax so they didn’t put out my name and after few times call couldn’t find any response just said will call me back... Unreliable

"Not sure"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw 2 cars online so decided to visit. The chap who i met didnt seem very interested and bit preoccupied, Both cars were in a poor condition. The impression i got from the bloke and the cars were untrustworthy and did not want to risk it.

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+2 Found this review helpful
"Easy to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with the service, good advice from the salesman. I recommend Stourbridge Autos.

"Great service, friendly and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I accompanied my boyfriend to buy a car from Stourbridge Autos- Mike at the desk was very helpful and informative, making sure we made the best decision. I’m definitely coming here to buy my next car!

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Dealership Information

Stourbridge Autos is an Independent dealership that is based in Stourbridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews3.9 out of 5 stars — Rated Very Good
Excellent
20
Very Good
1
Average
0
Poor
3
Terrible
4

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  • Contact Information

    Address

    Stourbridge Autos
    26 Stourbridge Road
    Stourbridge
    West Midlands
    DY9 7DL

    Get in touch

    01384423976
    http://www.stourbridgeautos.co.uk

    Opening times

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    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Stourbridge Autos

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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