Keith H

Eventually a great service given very qu

We picked up our newish car Friday 17th may 24 late afternoon a great hand over and very helpful, the car was parked between two other cars so didn’t fully check around the car after getting home and having a good look around found a dint in the rear passenger door and drivers side inner trim badly damaged, phoned them up Monday morning and got a very rude answer about it saying the car had been through vigorous pre hand over checks and nothing reported to them I said who by Stevie Wonder he saidso you’ve purchased the car so was up to us to check every detail before driving off so basically tuff sxxt so I asked to speak to some else. Later that day Neil phoned and apologised about the first conversation and with no hesitation booked the car in for dint to be sorted and a new inner door water seal. Took it yesterday to the service department and was welcomed and treated with respect could not fault the people or the service that I received door seal being sent to my house so I don’t have to travel to service centre will not hesitate to purchase again.