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Is this the sort of people you want to buy from? Was sold a car under false pretence. I phoned them being a long distance from the garage, I asked if i could get the car and try it but I was told there was no option for a click and delivery. I was also told that i could only hand the car back if it had a problem. After i put a £500 deposit on the car they send me the T&C which stated that I could have had a 'Click & Deliver' option for £149 which was a refundable deposit which entitled me to try the car and give the car back for any reason. This option was never offered to me which led me into putting a deposit on the car without trying. Summary : Being a long distance buyer, I put deposit on 2:45pm Sunday (they finish at 3:00pm, phoned up 9:00am Mon to ask why wasnt offered the click and delivery, now they saying they did). They have had £500 of my money for 15 minutes of trading, they said they are NOT giving me a refund and when i said I will get in touch with my bank to recover funds they said they would contest it. The car I put a deposit on is back on their website up for sale, and yet they still have my deposit and will not give it back. Is this the sort of people you want to buy from? UPDATE: the Director has just called me this morning to let me know that when i contest the transaction he is going to say that i actually came in to see the car.
I called up to enquire about a car and spoke to the manager of the dealership, I then applied for finance on the car and was told on the Saturday by the manager “Paul” that I’d been accepted. I had to have some discussions and called back in 5 minutes to say I’d like to go ahead with getting the car, I asked if this would secure the car whilst the finance application went through with the respective people, they confirmed this is the case. I had no correspondence from this dealership and was quite simply told the car had been sold (even though they told me it would be held whilst the finance went through), I still had no phone call from this dealership and neither had the finance company to say it had been sold, i then called up this morning only to have the phone put down on me when asking questions as a customer, shocking customer service, do NOT buy from here, especially for something as fragile as cars, chances are you would never hear back if there is an issue with the car down the line.
We drove 50 minutes after work to view a Mercedes we had seen on their website, had to stop and get a McDonald’s first from round the corner as we had not eaten yet, we pulled up at the dealer to eat it before viewing the car, the owner then came out and asked us to move on. we moved our car and pulled over a little further down the road to finish the food before taking custom elsewhere, but the owner clearly has emotional issues because he followed us down the road and arrogantly asked us to move again. In no way were we blocking the road, I would avoid this man if I were you definitely has a form of small man syndrome!
This is the second time I’ve purchased a car from Affordable Cars, the first, a little over a year ago was a Mercedes Benz E-Class 250 CLC convertible, the second a Porsche Cayenne GTS. Both times the service has been impeccable, the quality and price of the cars market leading. Overall I have no hesitation in recommended them and I will almost certainly be back in the near future. If you are in the market for a quality well priced prestige used car - go see these guys without delay. You will not be disappointed. Overall superb.
No hard sell. Given space and time to make up my own mind. Coffee was good too!
I absolutely love the car I got from Affordable Cars York, The only downside was the journey 4hrs , lovely set up professional , only a couple of quibbles over information which I should of noted myself regarding the admin fee and reservation fee 48 hrs which wouldn’t have put me off from buying then or in the future .. sales chap filled in all the paperwork and even had a charger for my phone .. still smiling :)
Affordable Cars York is a fantastic garage one off best ever dealt with. Patrick was great kept me in the loop all the time & was ready in no time
Great service from Ryan at Affordable Cars York, fair part exchange price for my car, lovely new Merc very pleased.
Affordable Cars York are excellent in every way. Excellent customer service with very helpful staff. No have hard sell just useful advice Great value car. Really pleased and would recommend.
Based in North Yorkshire in a town called Tadcaster, Affordable Cars do exactly what their name suggests; they offer an affordable solution to purchasing a used car that will ensure that you are back on the road in no time.
They have up to 100 great cars in stock at any one time and cover a variety of makes including Toyota, Honda and Ford.
Manufacturers: Sells a variety of makes and models
Affordable Cars York
Colton Lane End
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