I called up to enquire about a car and spoke to the manager of the dealership, I then applied for finance on the car and was told on the Saturday by the manager “Paul” that I’d been accepted. I had to have some discussions and called back in 5 minutes to say I’d like to go ahead with getting the car, I asked if this would secure the car whilst the finance application went through with the respective people, they confirmed this is the case. I had no correspondence from this dealership and was quite simply told the car had been sold (even though they told me it would be held whilst the finance went through), I still had no phone call from this dealership and neither had the finance company to say it had been sold, i then called up this morning only to have the phone put down on me when asking questions as a customer, shocking customer service, do NOT buy from here, especially for something as fragile as cars, chances are you would never hear back if there is an issue with the car down the line.

We drove 50 minutes after work to view a Mercedes we had seen on their website, had to stop and get a McDonald’s first from round the corner as we had not eaten yet, we pulled up at the dealer to eat it before viewing the car, the owner then came out and asked us to move on. we moved our car and pulled over a little further down the road to finish the food before taking custom elsewhere, but the owner clearly has emotional issues because he followed us down the road and arrogantly asked us to move again. In no way were we blocking the road, I would avoid this man if I were you definitely has a form of small man syndrome!

This is the second time I’ve purchased a car from Affordable Cars, the first, a little over a year ago was a Mercedes Benz E-Class 250 CLC convertible, the second a Porsche Cayenne GTS. Both times the service has been impeccable, the quality and price of the cars market leading. Overall I have no hesitation in recommended them and I will almost certainly be back in the near future. If you are in the market for a quality well priced prestige used car - go see these guys without delay. You will not be disappointed. Overall superb.

No hard sell. Given space and time to make up my own mind. Coffee was good too!

I absolutely love the car I got from Affordable Cars York, The only downside was the journey 4hrs , lovely set up professional , only a couple of quibbles over information which I should of noted myself regarding the admin fee and reservation fee 48 hrs which wouldn’t have put me off from buying then or in the future .. sales chap filled in all the paperwork and even had a charger for my phone .. still smiling :)

Affordable Cars York is a fantastic garage one off best ever dealt with. Patrick was great kept me in the loop all the time & was ready in no time

Great service from Ryan at Affordable Cars York, fair part exchange price for my car, lovely new Merc very pleased.

Affordable Cars York are excellent in every way. Excellent customer service with very helpful staff. No have hard sell just useful advice Great value car. Really pleased and would recommend.

Very happy with the service I received. Would recommend Affordable Cars York.

Dean at Affordable Cars York was very helpful and friendly. We test drove the car we wanted to see without a prior appointment and this wasn't a problem at all. There was no hard sell and we were given a little bit extra trade in for our old car because it was in good condition. Dean accompanied us to the post office to get the tax for the new car and spent a little time showing us round the controls and even connected my phone to it! Very happy with the service we received. And a little added extra, our old car is still in the compound 2 weeks later. Even though we were well over due for a newer vehicle, seeing our old Renault Megane touched our hearts ;-).