Affordable Cars York reviews, Tadcaster
55% Reviews
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63% Recommend
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76 reviews from our car dealer reviews community
Leave a review for Affordable Cars York

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76 reviews from our car dealer reviews community

Leave a review for Affordable Cars York
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"Mercedes B Class - 2014 - 26K"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Affordable Cars York have a really good selection of quality used vehicles. No pressure tactics on the selling side. And prepared to do a deal on price. I purchased a Mercedes Benz B Class and dealt with both Joel and Tom who were very helpful and quick to get back to me with any answers to my questions. Fingers crossed the car is as reliable as the service I received from Affordable Cars. I would not hesitate to recommend them to friends and family. Hopefully I can do business with them in the future.

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+3 Found this review helpful
"VERY FRIENDLY"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't think you could call this place a showroom, it's more like a west end show, you are made welcome in a very friendly atmosphere with no one pushing you in any direction, looked after in meany ways with people fetching you this and that on request, all the staff are very knowledgeable on all there vehicles and willing to show you. After I had made my decision I was offered a very fair price for my old car in part ex and the business was completed within one hour,It takes my wife longer to pick a pair of shoes. I can with my hand on my heart recommend Affordable Cars York to all my friends and people that know me. J.T.Dixon.

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+4 Found this review helpful
"How buying a car should be"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was able to look around without been hassled saw the car we wanted and bought it without any pressure of taking finance and any added extras drove the car away the same day!

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+3 Found this review helpful
"Disgrace "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Affordable cars have disgusted me I bought a BMW 3 series 3 months back firstly I got the car I asked for the car check report he said system was down I will print it when you collect car came to collect the car he had forgot to print it out he said will email it I never got it ! After week of owning the car washer jet cap fell of 1 month after owning the car tyre pressure light came of I reset it checked them all they was all okay did it again I went in to the dealer they just made excuses week later car developed a bad idea I asked them they said it's fine I took the car to BMW they said dual mass fly wheel is going the cost was £2000 warranty only covers up to £750 I asked the dealer for my money back they was just making excuses I've only had the car 3 months and covered 2500 miles this company is a disgrace you think your buying from a premium brand how wrong was I the place is unorganised and rude do not buy from here !!!

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+3 Found this review helpful

Paul Dhesi from Affordable Cars York in response to Disgrace

With regards to this review, we can confirm the HPI report for the vehicle was in the blue pack which also contained the warranty information and service history. When visiting the showroom, it was visible to see the washer jet had been removed and had surrounding accident damage, so had not fallen off which the customer claims! With regards to the tyre pressure light, it was also visible, that every alloy wheel had extensive damage and also to the side walls of the tyres had chunks taken out of them. Customer claimed the wheels were like that on purchase, however we showed him that we had spent £160 on refurbishment prior to the vehicle coming onto sale. BMW HAVE CONFIRMED that the flywheel is in a used, but operable condition considering age and miles on the vehicle. At this point, Affordable Cars Group are not willing to give the customer his money back, as the vehicle is now in a poor condition due to customer negligence. The flywheel is covered under the customer warranty and can be replaced at a fraction of the cost BMW are quoting. To date, no claim against the vehicle has been made. We strongly disagree with this review.

Stuart hodgson in response to Disgrace

I have had a similar experience with a BMW I bought from them - the car developed a misfire within the first week then the management light came on the dashboard - when I called I was met with rude indifference and told to use the (hopeless) free warranty provided - the warranty covers a maximum of £750 per incident - the managed to reduce their exposure by describing some of the engine parts as "wear and tear". Put the car into auction to save anymore aggravation. #avoidaffordablecars, #avoidaftermarketwarranties

"Professional, humble and helpful!"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Max went out of his way to make me feel comfortable about purchasing my Audi A6. He clearly communicated everything that I needed to know and was very accommodating when it came to any and all queries and concerns that I had. He is definitely the opposite of the usual shady used car salesman stereotype. I would have no hesitation in recommending Max and Affordable Cars to family and friends. I felt as though I could buy with confidence and that is vital when making such big purchases.

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+3 Found this review helpful
"Went in and brought a car from max "
4.4 out of 5 stars See
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Resolving issues

Excellent service from Affordable Cars in York. Felt comfortable buying the car. Felt welcome Would recommend.

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+2 Found this review helpful
"Excellent service and price"
5 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

Wen't in on a Saturday to Affordable Cars York to look for a car for my wife and came out with a 3 year old diesel 3 series. Joel and Derek were excellent and very friendly, gave me a tough but fair price on our part ex and we could have left the same day had we had all of the documentation with us for the part exchange. Good service, excellent price and good to buy from an independent rather than just a main dealer.

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+4 Found this review helpful
"Shocking avoid!!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A4 and had to return car same day due to blue smoke beaming from exhaust on return the sales man arrange for it to be fixed they had my car a week and said it was dpf fault we wasn't convinced but collected the car a week later after 12 miles on are drive home the engine management light came on again so I rang affordable cars who said they would pick up the car which I thought they was been helpful after reading a lot of negative reviews after I had bought the car. the mechanic said that the dpf sensor had failed and they had changed it max the manager brought back the Audi as I was unable to collect on delivery my partner took the car off Max's hands and asked where the receipt of work they had done max said that I didn't need one as it was only the sensor the next day I took the car for a drive 19 miles and the engine management light on again! Plus smoke had returned I took the car back up to affordable car where I was promised the car would be sorted by Audi and if problem re occurs I will get my money back the car went into Audi Leeds and I called in on them who told me the list of faults they had found and they was waiting for affordable cars to give them the go ahead to do the work I then got a phone call from max who told me his mechanic was doing the work and they would take back to Audi to be checked after they have done the work all this sounded very reasonable. We stressed to max on the return of the car he deals with myself so I can check over the car and make sure I have receipts of proof of work for some reason he had contacted my partner even though I left my number after him fobbing her off last time, she felt bullied into saying she would take the receipt of the car back as he had a answer for everything to why I didn't need to be there. I managed to get home just after he arrived with my car on inspection of my car it is covered in scratches the tyre walls on 2 tyres are split that max said was fine as wouldn't fail an mot! My alloys that I 100% checked before I bought the car are chipped and scratched the full side of the car looks like it's been scratched along something and once again I had no fuel max just began fobbing me off an answer to everything.on the previous return of my car the fuel light was on he promised me that when he brought it back I would have half a tank of fuel and yet again no where near. We have recorded conversations with max and got reciept this time of work that we wasn't going to get until my partner told him we must have it this time. We do have receipt of refund but been threatened about going through his legal team I really get the impression that he doesn't think we will go down the legal route trading standards are already investigating as I found out after some research and to say he's so quick to mention a legal case says guilt that he knows what they are doing!

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+8 Found this review helpful

Staff from Affordable Cars York in response to Shocking avoid!!

Here are the FACTS. This used vehicle was purchased from our A64 site. The vehicle was in good condition with age related marks and scratches. The customer viewed, test drove an bought the vehicle. A day or two later the customer came back to the dealership with the engine management light on and smoke emitting from the exhaust. We apologised for the inconvenience and assured the customer we would get the car in to our service centre ASAP and provided the customer a courtesy car. After diagnosing a DPF fault our service centre carried out a DPF regeneration seemingly fixing the fault. A test drive of the vehicle was carried out and no faults reoccurred. The vehicle was handed back to the customer. The next day the engine management light reappeared. The vehicle was again taken in to our service centre and the DPF sensor was replaced. After another extended test drive the vehicle was fault free whilst in our possession and delivered to the customer's home. The reason for contacting the customer's partner was because the customer was at work and we were told he had a driving job. When the customer's partner asked for a receipt Max informed the customer he did not have a receipt on him however it was the DPF sensor and if they would like a receipt to contact our service centre and they would be happy to provide one. We could only deliver the vehicle between our working hours. The only other alternative was for the customer to collect the vehicle which we felt was not an option because the customer had already been greatly inconvenienced. The engine management appeared for a third time after the customer had taken collection. We were shocked and apologetic that the customer had yet again been inconvenienced by this issue. We assured the customer we would resolve this issue and should the same fault reoccur we would offer a full refund of the vehicle. As a group we sell approximately 200+ vehicles a month and customer satisfaction is paramount. We took the vehicle to an Audi specialist for diagnostics. They diagnosed an EGR Valve fault which was replaced by our service team and given the all clear. The vehicle was then taken back to the Audi specialist to confirm the vehicle was now fault free to which they passed with an all clear. Upon delivery of the vehicle to the customer's home the customer accused us of scratching his vehicle and causing damage to the alloy wheels and tyres. The customer refused to take receipt of the car. Our Sales Manager Max who had dealt with the customer courteously and professionally all the way through informed the customer he would take the car back to the dealership and the issues could be addressed the following day as this was outside of business hours and there was no one to report this to being so late in the evening. The customer refused to let Max take the vehicle. Max then informed the customer he would take the courtesy car away (which was the arrangement and already had the keys for). The customer became irate and aggressive. Max felt threatened and had to call the police. The police could hear how the customer was behaving and they assured Max they would treat this as urgent due to the customers language and behaviour as this was a breach of the peace. The customer then proceeded to lay down in front of the courtesy car to prevent Max from leaving. Finally after almost 30 minutes of intimidating behaviour the customer let Max leave. A day or two later the engine management light came back on to which The Affordable Cars Group honoured their promise giving the customer a full refund and their original part exchange vehicle back in exactly the same condition. The customer was happy and apologised for his behaviour and thanked Max for all he had done. He even said he would remove this review to which we have messages stating this. A few days later the customer messaged to say his part exchange was scratched on the exterior and interior again suggesting we caused the damage. We did not respond as we have done everything by the book. We acted professionally and courteously at all times. We did not cause damage to the customer's vehicle and we issued a full refund.

"Good salesmen but after care"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good salesmen at Affordable Cars York A64 branch but let down by poor after sales having to chase up refund for parts. Not good tbh

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+0 Found this review helpful
"Outstanding!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For most of my career I have been in the motor trade..working for Honda then Mercedes, where I ran the largest used car operation in the MB network. So I feel that I am qualified to say this is how small independent garages should run! Best priced cars on the net, friendly informative staff, and probably the best mix of prestige cars I have seen in a long time at there A19 dealership. Dean that I dealt with is an approachable, trust worthy sales person, and a pleasure to deal with! I would have no hesitation in recommending Affordable Cars...great choice...great value...great service.

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Dealership Information

Based in North Yorkshire in a town called Tadcaster, Affordable Cars do exactly what their name suggests; they offer an affordable solution to purchasing a used car that will ensure that you are back on the road in no time.

They have up to 100 great cars in stock at any one time and cover a variety of makes including Toyota, Honda and Ford. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
76 reviews3.7 out of 5 stars — Rated Very Good
Excellent
47
Very Good
2
Average
6
Poor
6
Terrible
15

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Contact Information

Address

Affordable Cars York
Colton Lane End
Tadcaster
North Yorkshire
LS24 8EJ

Get in touch

01937 834484
http://www.affordable-cars.co.uk

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Dealership Statistics

63%
Would recommend this dealer to family and friends
71%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
55%
Percent of reviews responded to by this dealer

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