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Terrible experience buying a car from this dealership. Prior to collecting the car both parties agreed that the rear bumper needed repairing and painting, unfortunately:- The bumper had been poorly re-fitted, subsequently incorrect panel gaps were now present. The rear bumper had been re-painted the incorrect colour, salesman admitted this fact and said he could have it painted again. On closer inspection of the rear bumper, I could now see that the rear quarter and door had been in an accident at some stage and again poorly repaired and painted. You can see sanding marks in filler under the paint/lacquer. The salesman said that nobody at the dealership had spotted it, but admitted it was there. At this point I asked for my £13k back. Sub-standard valet inside and out, externally - quick wash and dry. Dirty seats/mats/dash and holes in door card. A wasted 5 hour round trip and over £100 in train fares.
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Anthony Betts Hemel Hempstead
Leighton Buzzard Road
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