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10 reviews from our car dealer reviews community
Leave a review for Berkshire Fiesta Centre

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10 reviews from our car dealer reviews community

Leave a review for Berkshire Fiesta Centre
Click on the stars to start your review
"Fantasic service, very friendly "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Berkshire Fiesta Centre was great, same day call back on reply to my email, very efficient, friendly, nice guys. They helped me find the car I wanted with in my price range and I couldn't be happier.

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"Vw golf sale"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul at Berkshire Fiesta Centre was great start to finish great advise regarding car choice and sorted good finance deal.

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Gavin Leach from Berkshire Fiesta Centre in response to Vw golf sale

Thank you for your review Greg Its much appreciated. We hope you will enjoy your Golf for many years to come.

"Top dealership"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely exceptional service, sales reps are brilliant, not pushy, very friendly and accommodating, especially Paul. Also the service team are great too especially Gary. Would highly recommend Berkshire Fiesta Centre. My whole family have bought cars from here for the few years, this is the place to be!! Thank you BFC :) xx

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Gavin Leach from Berkshire Fiesta Centre in response to Top dealership

Thank you so much for taking the time out of your day to give us a review. We appreciate your comments and thank you for the business over the years. Best Wishes Gavin

"Thanks to all the staff at bfc"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cant thank all the staff enough at bfc bracknell , my car had broke down and i was desperate for a car the paul lent me a car while the one i picked was put though the workshop cannot thank the guys enough.

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"Great service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oli and his colleagues were very helpful in securing me the car I wanted. Would recommend Berkshire Fiesta Centre in Bracknell. Thanks everyone.

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Gavin Leach from Berkshire Fiesta Centre in response to Great service

Thank you for your feedback we really appreciate it.

"Avoid at all costs "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

extremely rude sales people who are only intrested in gaining commission , check cars fully before purchasing as they have tendency to fill with filler especially under front wings spotted two like this whilst looking on forecourt

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Gavin Leach from Berkshire Fiesta Centre in response to Avoid at all costs

Let me apologise firstly that you had the need to complain in the first place and sorry for the late response on this. I only found this review site by googling Berkshire Fiesta Centre reviews so we were only recently made aware. We have a complaints page on our website so we can respond much quicker here: https://www.berkshirefiestacentre.co.uk/feedback.php I have investigated your complaint thoroughly as we do not tolerate rudeness in any shape or form. I would like to thank you for bringing this to my attention as without your feedback I would not have known. I can confirm that we terminated their employment immediately and they are no longer employed by us. We take great pride in our work and our association with the AA so we are heavily focused on customer service. We appreciate customers like yourself letting us know. Thanks once again. My direct line is 07956 292 292 should you wish to speak to me directly. Best Wishes Gavin Leach

"Exceptional service!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking to trade in my old car for an SUV. Having never owned one, I found the process of trying to select a brand quite daunting especially because of the huge amount of choice available. As usual, Paul was on hand to listen carefully as I explained the type of car that I was looking for. He identified a vehicle that was not only right for my budget but was also ideal for my usage and personal taste. I am confident that this car will serve me as reliably as my previous one did. Berkshire Fiesta Centre in Bracknell- Keep up the good work!!

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"Nice people to talk to"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They help you out and all the team there if very friendly

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Gavin from Berkshire Fiesta Centre in response to Nice people to talk to

Thank you for your positive feedback. We really appreciate it.

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"Avoid!!! Do not go and buy here!!!"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So on the 7th of Feb 2017 we went to Berkshire fiesta centre to get a new car , the reason why we went there is because we brought a car of there before but didnt have any problems other than fake promises but nothing big ... until now!! So when we arrived there we were greater by Paul the sales rep , we explained what we wanted and you could tell he was half listening... any ways we told him we wanted to get 2 cars and as soon as we said that his eyes lit up as any sales man would... any ways we chose what cars we wanted and told him we were happy to go ahead with the finance.., he told us it would be on a PCP and there would be a ballon payment at the end which we understood, so 6 months down the line... I call up the finance company to get a settlement figure because I was thinking of paying it off or selling it to pay it off... until the finance people told me that It was on a personal loan and that the car was ours ! As soon as I heard that I was thinking how can he not tell us that? Because if I knew I wouldn't of gone for it! This place is misleading , unreliable... and I can't believe that he did this ! Avoid at all cost.. honestly not worth you wasting your time with them , go somewhere else ... I will be contacting the financial ombudsman and I will be taking this further... not happy at all AVOID Berkshire Fiesta Centre in Bracknell!!!!!!

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"Avoid if Possible"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of the Berkshire Fiesta Centre are linked. Having bought cars here for many years I was just under assumption that the dealings where normal. People are nice and helpful but when it comes down to your car breaking down thats when the trouble starts. The AA coverage and checks they rave about are all fake and when your drive off the lot the car breaks down once.. then twice and so on then eventually they will say its your fault and make you pay. Headlights , electrical problems, brakes fell off then motor blew out. They replaced that care with another problem which 2 days brakes fell off again, electrical problems, leaking oil but yet was blamed on usage. Vehicles are generally never clean except whats necessary to sell.

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+4 Found this review helpful
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Dealership Information

Berkshire Fiesta Centre is an Independent dealership that is based in Reading. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Ford
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3.9 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
2
Terrible
1

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Contact Information

Address

Berkshire Fiesta Centre
A4 Bath Road
Padworth
Reading
Berkshire
RG7 5HR

Get in touch

01189 712 167
http://www.berkshirefiestacentre.co.uk/

Opening times
Mon 09:00 - 18:00
Tue 09:00 - 18:00
Wed 09:00 - 18:00
Thu 09:00 - 18:00
Fri 09:00 - 18:00
Sat 09:00 - 17:00
Sun 10:00 - 16:00

Dealership Statistics

70%
Would recommend this dealer to family and friends
80%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
50%
Percent of reviews responded to by this dealer

Additional Information About Berkshire Fiesta Centre

Company Formed: 1976
Company Registration: 3639967
Dealer Group: THE GLOBAL CAR GROUP LTD
Directors: Gavin Leach
FCA Ref: 667710
FCAStatus: AUTHORISED
Premises Type: SHOWROOM
Registered Name: Berkshire Fiesta Centre Ltd
VAT Number: 720678434


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