Anoymous

Unfair traders

I brought a vehicle last month & was miss sold their warranty. I was advised you cannot buy for one year then extend if required, and I was needing to buy the full years from the outset. Would have rather extended it yearly. They have offered to reduce my warranty now after complaining & I’m sure they will reply with this comment. However this is not the point, I should have been given the correct information from the outset. They have breached the consumer protection from unfair trading regulations (2008) namely giving false information to, or deceiving consumers. (Probably so the salesperson gains commission) Points on car; -car already had guardx and they were trying to make me buy this also. -big gash on tyre (which would fail an MOT)

BMW Response to this is poor, and it definitely happens more often than not. 

Don’t get caught out! Even better, DONT use them!