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6 reviews from our car dealer reviews community
Leave a review for Blackburn Motor Park (CLOSED DOWN)
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6 reviews from our car dealer reviews community

Leave a review for Blackburn Motor Park (CLOSED DOWN)
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"Alfa buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service I received at Blackburn Motor Park. I purchased an Alfa Romeo Giulietta in June and I am really happy with it. I have had no problems so far and the dealers have been exceedingly helpful. The car was received it perfect condition and it's very good value for money. I would recommend this dealership.

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"marked"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely appalling. I was lied to a total of 15 times throughout the process of dealing with Blackburn motorpark. Unfortunately the issue is still ongoing over a month after I arranged my visit. I took my car for a service and small repair. I called to confirm if my car would be ready earlier in the day and was told yes. When I arrived, the repair had not been done as 'the part was in Bury'. Bury is 30 mins away, had I of known I could of got someone to bring the part up myself! I asked to complain and was given the email address of the manager - which turned out to have been written down wrong so it bounced back. I called a few times, to be told I would get a call back 5 mins later. At no stage did this happen, and on every occasion I had to chase them up. Apparently the manager, 'Craig Fisher' has been in hospital for 3 weeks - why on earth I kept getting told he was in meetings and that I would get a call back is beyond me. I was once 'put through to his office' - oddly, for someone in hospital, he wasn't there? I was told to come in anytime for the repair 'A thirty second fix'. I tried to book for Friday morning as this was my only chance within the week. I was told they would be too busy... I was then told it would be a '10 minute fix' and that I could some in anytime on Friday by someone more senior. I went in on Friday and it took 40 mins, meaning I was late for work. Having left my car out in the sun following a clean they did, it's developed a few matte spots where the top coat has been burned away as they didn't clear the water droplets. I've had to t-cut and wax it. I've filled out the form they sent to review my experience. I was sent it before my repair had been done, as if I had already finished with them - which would suggest they were happy with the job? It says I would get a call back from 'Keith Armstrong Regional Aftersales Manager' - two week on and not a sausage. I work with around 50 different people in the area everyday, plus a few councillors, mp's, gp's and the like. I'll be sure to mention the experience as I have enough of waiting for them to sort out the problem and explain how they would do it better next time.

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"Review blackburn motor park"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Around a week in I had a problem with the car, I was told they would be in touch to arrange the repairs at an approved garage but I've not heard anything in a long while and I'm not impressed with the after sales care or communication from them.

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"Blackburn motor park customer"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst the car I bought is absolutely fine I did have a couple of issues with the service from the dealership. The rear wiper was missing at the time of sale and it took over 3 weeks to get it sorted, the original date they gave me was pushed back as nobody was in to do it and there was a lot of miscommunication amongst the staff at the dealership.

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"quick service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was wonderful at Blackburn Motor Park. They were very helpful, there was a chip on the window and in needed an MOT but that was all sorted straight away

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"FANTASTIC"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In October of 2014 I found a car I liked at Blackburn Motor Park. I am happy to say that everything went absolutely perfectly with purchasing my vehicle, I cant fault it what so ever! There was no pressure at all, they just got on with it and got everything done I needed, to be honest I couldn't have asked for anything better. Do I recommend Blackburn Motor Park? Yes.

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Dealership Information

Car Dealer Reviews has been informed that Blackburn Motor Park has now closed down and is no longer trading.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3.4 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
1
Poor
1
Terrible
1

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  • Contact Information

    Address

    Blackburn Motor Park (CLOSED DOWN)
    Pendle Street
    Blackburn
    Blackburn with Darwen
    BB1 1NG

    Get in touch

    01254 378624

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Blackburn Motor Park (CLOSED DOWN)

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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