Transit B

Steer well clear!!

Avoid this garage at all costs. Recently purchased a 16 plate Ford transit from this garage. After travelling 10 miles home going indoors to see my gf and returning back to the van and trying to start the engine it wouldn’t restart! Could not believe it at first and took robs words for it when I contacted him and he said these things happen I will get it fixed for you. He gave me a loan van and then said he would fix the problems if he could find any. Two days later rob said they’re were no faults with the van and it was ready for collection. I collected the van that night and wishing 5 minutes off driving they're was warning lights on the dash Service now Oil change required Water defected in fuel. I Managed to drive home again and contacted him about the problems to which he said they would have another look on Monday. I then went back to the van and it wouldn’t restart. They then collected the van on Monday and took them until Thursday after they claimed an electrician had found a fault and the fuel pump needed changing and that it was my fault because I had ran it out of fuel and the warranty doesn’t cover it. When I confronted rob about this on the phone as I had become annoyed and frustrated after spending £16000 on a van that I have owned for 10 days and driven for one hour and been accused of breaking it and making the garage pay for it. He then refused to pay the £900 parts and labour costs as it’s not covered under they're In house warranty as I the customer is at fault because I apparently broke a van I just paid £16000 for within ten minutes off owning it and driving from Portsmouth to botley. Rob then resulted in calling the police as I had suggested I could see through his lies and have seen his type before. Apparently saying to somebody you’ve sold a van to the wrong person is threatening in robs eyes. Not only will he rip you off with a van that after ten minutes of owning has these issues Oil light on Service light on Water in fuel detected warning Won’t restart A door that sounds like it’s been ripped off in a hurricane and stuck back on with prick stick and confetti. The key didn’t even fit the door. He then reported me to the police for not returning his loan vehicle as according to Rob after spending £16000 in his car centre I was being horrible to him because I’ve asked him to pay for the faults and I was unreasonable even though it comes with a 3 month warranty and I broke down after 10 minutes ? Rob is audacious and a coward who has no empathy.