ROY M

Mr Murdock

Fine if nothing goes wrong... All cars were advertised with rac warranty but wasn't given it. (Trading Standards have since been in contact and this has been amended) Car also supposedly given full engine service when only oil was changed. (air and fuel filters were black with dirt) When complained they tried to suggest that maybe rest of service was done previously lol?? In the end we just paid to get the rest of the engine service work done ourselves for piece of mind. Car broke down within 3 days(okay sh*t happens) but took numerous phone calls throughout the day and 6 hrs later 2 guys turned up with a tow rope(If known I could have arranged to lend them a flatbed trailer to transport the car properly) Although car was fixed and returned promptly the aftercare seemed amateurish and overall experience felt like they were trying to cut corners wherever possible (servicing etc)which isn't what you want when buying a car. My advice is don't take anything they tell you for granted,get everything in writting such as any warranties offered,service history,repairs done etc and take someone with you can can see through any sales babble or better still just go somewhere else and save yourself the hassle.