Anonymous

Awful, do not buy from them

I purchased a car from Chapelhouse Car Sales in Cradley Heath and all I can say is don’t be fooled by the lovely first impressions of the staff, they soon turn and become rude and threatening when a problem arises with your car even a week after purchasing with the warranty. Thank god for my finance company fighting on my behalf. I got 2 of the 16 problems with my car sorted out and eventually gave up on them as I always felt threatened and belittled. When taking the car back for these problems both occasions there were others there damanding their cars be fixed and were met with the same arrogance we had been dealing with! Absolute con men the lot of them!!! Again my finance company have been amazing allowing me to part ex the not fit for purpose car before the usual allowed time of 12 months. BEWARE, DO NOT BUY FROM HERE!