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25 reviews from our car dealer reviews community
Leave a review for Chrome Motors Macclesfield
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25 reviews from our car dealer reviews community

Leave a review for Chrome Motors Macclesfield
Leave a review
"Avoid at all costs!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid a deposit and agreed to have a Navara truck delivered as I was unable to drive due to a back problem. I asked a range of questions regarding the condition of the vehicle and got assurances that they look over all their vehicles prior to sale and that 'all was good to go'. Even when the vehicle was delivered and I raised concerns, Danny was quick to agree to how they would resolve the matter if it turned out to be an issue. Needless to say it was and issue, even though Danny assured me he drove the vehicle the same morning and all was working. WRONG! With 3 separate problems it could not possibly have worked in the morning! The great shock came when I had the vehicle serviced. The chassis has a large rust hole in it and 2 garages confirmed the truck was definitely unroadworthy. All my contacts with them in the past 1.5 months came to nothing. A single email that promised to respond to me two days later didn't happen. If you want to buy from these guys, have the car checked out before you do because they have not qualms about their dishonesty. My total repair bill will be 60% of the purchase price! If only I had seen this site before I would never have bought from them. I should have known better.

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+0 Found this review helpful
"Excellent Sales Team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We did a part exchange and the service provided was incredibly smooth and quick. Very happy with our purchase. The car is just what we wanted and as advertised. Thank you James for all you help for making the process easy. Lexus NX 300h Linda

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"Appalling customer service avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I ignored the bad reviews and bought a car from them!!! Don’t do what I did I regret it so much they are the rudest arrogant people who simply ignore you once they have the money Absolutely apauling. I’m not entirely sure where the 5 star rating comes from on auto trader as everywhere else online carries 1 star for this shambles of a car dealer. I purchased a Jaguar from him and once he had the money in full we was just waiting on delivery. I had so much trouble getting it delivered as he just ignored all calls and texts after he got paid in full.delivery was finally arranged for Tuesday 12-1pm . I left work and got home and at 11:50 he text me to say he’s no delivering it I must pick it up at the weekend. Very angry with this I called and text no answer so I cancelled the agreement and only then did he cooperate and rearrange for Wednesday, I took the full day off Wednesday and he then at 12 pm asked me to meet him several hours from my home on the M1 if not he can’t deliver it so again I cancelled the finance and got them to unwind and only then did he give me a delivery time of 4pm. He is rude, obnoxious and a con artist

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+4 Found this review helpful
"Koa ceed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to thank Danny for the help, rang in advance, on arrival car was ready for a test drive. He was very very helpful and not pushy in any way. Best garage I've been to by far and would definitely do business with him again.

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"He is a fraud and a trickster"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The seller is charming and friendly, but only at the time of purchase. After the sale, there is no contact with him. The seller does not keep his word, he is a fraud and a trickster. Don't listen to what he says, everything has to be on paper and every paper has to be checked and confirmed.

"Very disorganised "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chrome Motors Macclesfield somehow managed to sell a car that I had reserved, when Danny realised his mistake he ignored all communication and could only get hold of him after calling on a different number. Likely a bullet dodged. If his pre-sales service is like this then I can only imagine how dreadful the after sales is.

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+4 Found this review helpful
"Perfect from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can honestly say Chrome motors in Macclesfield are the best, nothing is too much trouble for the owners Danny and Natalie, there customer service is second to none, they handled every aspect of my car buying experience overalls very professional company and a pleasure to do business with.

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"BUYER BEWARE!! "
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful experience dealing with Chrome Motors. Left a deposit in good faith on a silver JEEP Grand Cherokee Overland. There is a serious problem with the transmission on this vehicle. No chance of seeing a return of our deposit despite the serious fault.

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"Keep clear dodgy dealer"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Danny the owner of Chrome Motors Macclesfield is as charming as they get whilst selling you a car, and promises the earth. BUT once you’ve bought the car and have any issues he gets abusive and ignores communication. Nasty piece of work. I’ve now rejected the car under the 30 day regulations as unfit for purpose but he refuses to communicate. Probably hoping it will go away !! I don’t think so, I’m taking him to small claims to get my money back. Buyers beware he’s not honest. And as for trading standards approved logo is just a paid membership that has no connection with the real local authority trading standards. If you find anything wrong with car he uses the old chestnut “sold as seen “. Why has he gone from a large flashy showroom to an appointment only car lot? No repeat business or recommendations no doubt. My advice just stay away from this dealer

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+11 Found this review helpful

Adele Chadwick in response to Keep clear dodgy dealer

Hi just wondering if you purchased your car from chrome motors in Bramhall as I’ve brought a car in February this year and having issues but didn’t know they were in Macclesfield and wondered if was same company. Have u had any joy

"BUYER BEWARE STAY CLEAR"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice as pie given a cup of tea at the beginning. Once you have handed over the money Chrome Motors in Macclesfield do not want to know you. Still waiting for promised service history.,also no paper work for any sort of guarantee. Have reported them to Trading Standards and awaiting the outcome.

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+7 Found this review helpful

Daniel Peake in response to BUYER BEWARE STAY CLEAR

I drove past yesterday and the lot is empty. Not sure what is going on though? Have you managed to get anywhere with this?

Adele Chadwick in response to BUYER BEWARE STAY CLEAR

Have u heard anything about this ?

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Dealership Information

Chrome Motors in Macclesfield is a franchised dealership that is based in Macclesfield. Whether you are looking for a new SUV or perhaps a saloon car for the family; Chrome Motors Macclesfield branch may be able to help. They have a wide variety of cars in their 80 strong stockist and they also provide finance packages to help you make your purchase. MG, Ford, Land Rover or Fiat; this family run dealer have them all.

If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit. Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews2.4 out of 5 stars — Rated Poor
Excellent
8
Very Good
0
Average
1
Poor
5
Terrible
11

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Contact Information

Address

Chrome Motors Macclesfield
Beech Lane
Macclesfield
Cheshire East
SK10 2DY

Get in touch

01625 511110
http://www.chromemotors.co.uk

Opening times

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Dealership Statistics

32%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Chrome Motors Macclesfield

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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