Bought a fauly car, refused to refund me well within 30days (the issue was reported within less then a week) they then had the car for 2 weeks whilst they "fixed" it. (this is after 3 weeks of being messed around to get me out of the 30days right to reject. i picked the car back up and within 42 miles the issue made itself present again. they picked the car up again, and on the bank holiday monday was told (have proof) that there is clearly an issue, they can hear it etc and it will be having the engine stripped to find the cause of the issue on tuesday (being a bank holiday) tuesday i spoke with citizens advice who told me i have a final right to reject as they have tried to fix the issue and failed to do so. so tuesday i rejected the car by email for proof to which they then tried to state there was no issue with the car ( i assume it magically fixed itself over night ) since then it has been 5+ weeks of waiting for AA to do there "dispute resolution" but i dont hold out much hope. i shall be seeking court action none the less but as has been proven if you look it up, Nic the owner has ways of trying to get out of paying his debts, claiming his earnings are much lower then they are to avoid paying the correct taxes, claiming assets of the company are £1 despite having a good 100k worth of cars on the forecourt. and then simply opening up again under a different name. He tries to threaten and intimidate in the hopes your just go away, but.. unfortunately for him i wont just go away. Best bet is to avoid them completely or loose your hard earned cash, time and effort dealing with the absolute scam artist

After parting with £10000 for a BMW I was promised the earth by Colebrooks of Bournemouth. There was a dangerous tyre which I was promised would be replaced and the alloy repaired prior to me collecting the car. I subsequently discovered that the wheel had simply been swapped for the spare thus I now have an illegal and dangerous spare wheel. 2 further defects were not repaired as promised and I have discovered the repair will cost almost £1000 and is not covered on the warranty which I also purchased. The big guy called Derrick (although he may also have lied about this) tricked me completely and Derrick if youre reading this I have all the evidence so please challenge me if you with, I have stuck to the facts. Essentially I have been left with very expensive repairs and feel like Ive been robbed, I'm distraught. Dont be treated like me and use a reputable dealer instead. I'm happy to answer specific questions on my experience.

I bought a car from Colebrooks back in April and and I am not very happy with the service. I was mislead about the warranty covering certain things when it doesn't and the dealership were very slow and unreliable when I needed issues with the car to be resolved. I can not recommend this dealer based on my experience with them.