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8 reviews from our car dealer reviews community
Leave a review for Compact Cars

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8 reviews from our car dealer reviews community

Leave a review for Compact Cars
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"Not a place I want to buy from again."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oct 2017 bought a fiat Multipla from Compact Cars on their Pay as you Drive scheme. Guys in the office were great, friendly and everything was going to be hunky dory from then on in. Get the car home. Two days later ball joints on left passenger side come loose. Bad knocking underneath ever since. Tyres looked fairly new when in car lot, started going bald very quickly a month or so afterwards. Grinding sound in rear right wheel due to corroded bearings, 5 months after general use of the car back and fore to work. Brake pads fell off car as I was parking, discs warped also. Clutch is also on its way out. MOT from OCT 2017 say no faults or advisories. All the issues should have at least been advisories or MOT failure. After ball joints became loose, contacted compact cars, was told to call back Monday to get the car in for repair. Phoned back Monday, fully booked for the week. After several months of the same thing, multiple excuses, I gave up calling, just being fobbed off every time. The other day, when the brake pads fell off, I decided to withhold anymore payments so I can save up to repair the car with a garage I trust. Recommend no one buys from compact Cars. I have reported them to Trading Standards.

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"Omg!!!! Please try this garage "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I start. Here I go then .Made a phone call on The Friday 12th of Jan 2018 to see what I need to get a car on finance so they said to come take a look on the Saturday. they had some really nice cars there but I fell in love with one a white MG 64 plate. there was no pressure to buy anything from them, but the car sold it's self. that afternoon I was driving it home. thanks guy's what a great car dealership you have, a real pleasure buying a car from you guy's. All the best. Mark Jenkins

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"Excellent"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up my third car in seven years from Compact Cars. I am a very fussy person so two repeat purchases speak for themselves. Very professional and highly recommended.

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"Always a great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Surprised by some of these reviews. I purchased a Mini from Compact Cars on the 21st Feb and as with all other cars I've bought the service has been fantastic and zero problems. And the aftercare is always great. Can only imagine there's a few on here who haven't actually purchased a vehicle from them but rather have an axe to grind.

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"Lisa"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

One of the most helpful people I've encountered pre-sale. After sale,if you get a problem, he dodges your calls, fobs you off and basically does nothing to help. OK place to buy a car if you don't mind fixing any problems yourself, cos chances are you'll have to. Warranty not worth the paper its written on. Extremely unimpressed, Im in agreement with the reviews above, two words, caveat emptor (buyer beware). DON'T BUY A CAR FROM THIS COMPANY.

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"Paul Robertson"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A6 from this garage as soon as I drive off forecourt problems with side lights told to bring back when electrician on sights every time I called guess what he was never there approx. 3 weeks later the car lost nearly all power and was told by them that the turbo pipe had split and it needed a new resonator ?? fair play repaired in three days under what I thought was paid out by warranty Now the big one about 3 weeks after that the engine seized completely I had to get someone to collect the car as it just packed up in the middle of the road with no warning apart from the oil pressure light came on and seconds later seizes engine car was taken to SVS in Cardiff I believe they were once known as The Cardiff engine and gearbox centre It was there for nearly 6 weeks no offer of a courtesy car from Compact Cars or SVS As the engine had been removed I decided to do some preventative work done and have a new clutch fitted after I got the car back and after a short while I noticed that it was leaking oil by this time I had had enough I contacted the finance company who practically ignored me for nearly five I stopped paying then they took notice what a supprise they told me that they had fixed the oil leak not a chance now I cant really afford car hire and car payments so I just kept topping up the oil until the next service now its in a garage that I trust after they had renewed all my brakes they started on the oil change I had a phone call to say they had found the leak and that my sump had a crack in it also the bottom end of the engine is probably from another 2.0 TDI But NOT FROM MY MODEL A6 they have had to bend the oil intake pipe to make it fit also there has been a vibration on the car since it had been returned from SVS Now this model A6 has a balance shaft which is missing in the repair from SVS So I have instructed the garage to replace the sump with a new one and do whatever repairs are necessary to pot the car back on the road the garage also reported that it had been badly fitted judging buy the amount of rounded and distorted bold due car and attention was not high on the list of whoever fitted this engine so my solution with the finance company and garage will be to ask them to take the car back refund all my payments and any money that I have spent on repairs and for costs whilst the car was off the road and an amount for compensation should this not be agreed within 48 hours of the car and contract ending I SHALL ISSUE AGAINST THEM NOT IN THE COINTY COURT BUT IN THE HIGH COURT

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"Mug"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Some things never change. I bought a car with these people 6 years ago, drove it over the road and spent £600 in a repair shop immediately. Compact Cars are the perfect stereotype of what we think about second hand car dealers.

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"FieryDragon"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found car to be full of problems and getting them to be resolved and acknowledged proved difficult. Would not recommend!

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Kirsty in response to FieryDragon

Hi I am just wondering if you could contact me as I'm experiencing so much trouble with a car I bought in November from there and I feel as if ive hit a brick wall wat action did u take x

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Dealership Information

Compact Cars is an Independent dealership that is based in Bridgend. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
8 reviews2.6 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
4

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Contact Information

Address

Compact Cars
Waterton Road
Waterton
Bridgend
Mid Glamorgan
CF31 3YY

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http://www.compactcarswales.co.uk

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Dealership Statistics

37%
Would recommend this dealer to family and friends
37%
Thought the dealer was knowledgeable and helpful
42%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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