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I bought a Jaguar from here back in April and it has been back to the shop numerous times with numerous issues, However I do feel that the dealership have done the best that they can to get it fixed and they have but a lot of money into the repairs so I would still recommend them. They have supplied me with a few courtesy cars which have all been pretty dirty but that's my only complaint. They have tried their best and I have had the car back for 5 days now and it has been fine.
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Dace Xchange did not carry out repairs,as agreed. Charged £300 on day of collection when the deposit had been made. Very abusive when we complained. Feel completely let down and misled. Do not go here.
james stockton from Dace Xchange in response to Dace Xchange Customer
We at DaceXchange are sorry to hear that you had this bad experience at another garage but thankfully this review is not for Dacexchange so should be removed or at least directed to the other garage where you had this bad experience. DaceXchange
I've not got a bad word to say about Dace Xchange or the car I bought from them, I've recently had a sensor issue but they were very helpful over the phone and have arranged to have it fixed under warranty. Both before and after the sale they have been spot on.
Reviewer has confirmed their email address
james stockton from Dace Xchange in response to car buyer stockport
We at DaceXchange are delighted to hear you had a great experience and are happy and enjoying your new car and we look forward to seeing you when you or your family and friends are looking to purchase another car Thank you DaceXchange
Dace Xchange were good to do business with. I've known other people who have bought from Dace Xchange before and their motors haven't put a foot wrong. There was a problem with the water pump but I called Dave up who sourced a garage and got it fixed up for me under warranty. They have good standards of service and I trusted them to sort me out. Highly recommend.
Reviewer has confirmed their email address
james stockton from Dace Xchange in response to dace xchange review
We at DaceXchange are delighted to hear you had a great experience and are enjoying your new car and look forward to seeing you when you or your family or friends are looking for a new car. Many thanks DaceXchange
BOUGHT A VW TOURAN 09 PLATE MARCH 2015 FROM FRANK AT DACE. THE CAR HAD A FEW PROBLEMS. TOOK THE CAR BACK AND EVERYTHING WAS FIXED ON THE SAME DAY. THE GARAGE THEY USE ARE REALLY HELPFUL AND PROFFESIONAL. NOTHING WAS TOO MUCH TROUBLE. FRANK WAS REALLY HELPFUL AND SORTED ANY ISSUES WE HAD. OLDER CARS DO HAVE PROBLEMS BUT WITH THE WARRANTY THEY WILL SORT FOR YOU. WOULD HIGHLY RECOMMEND THE GARAGE. THE STAFF AND MANAGEMENT WERE FRIENDLY AND HELPFUL. THANKS
Reviewer has confirmed their email address
james stockton from Dace Xchange in response to TAYLOR
We at DaceXchange are delighted to hear you had a great experience and are enjoying your new car and look forward to seeing you when you or your family or friends are looking for a new car. Many thanks DaceXchange
Dace Xchange were fine on the day but the second I left it all went down hill. I broke down on the motorway, needed to change the tyre and there was no spare tyre in the back, the indicators weren't working and there was a small crack on the wind shield, when I called they told me to get a quote and they would pay for it, got a quote and they told me it was too much and to get another, ended up just sorting it myself. Half the time I called them they were saying the person I needed to speak to wasn't in and just messing me about really. Car is great now after fixing all the problems myself.
Reviewer has confirmed their email address
What I can tell you about Dace Xchange in Stockport from how my experience went was that I was happy with the way it all went. I thought the staff were helpful staff, I didnt have any problems at all with the car and I definitely recommend.
Reviewer has confirmed their email address
I found my car at this car dealer in Stockport last year. I purcased it and on picking it up it was really clean. The whole transaction was a really smooth process. It was easy, quick, 5 stars all the way, I will be telling others to visit Dace Xchange
Reviewer has confirmed their email address
Not a lot to say about Dace Xchange in Stockport when it all goes well so I have given them top scores for all of the questions above. Perfect service, perfect product. Yes I couldnt recommend them enough
Reviewer has confirmed their email address
We decided to purchase a Mercedes clc , however they promised (like some of the other reviews) to service tax and mot. None of this was done and for it to happen to other customers as well, it's clearly a issue and problem. I drove the car with after being told it had a new mot as it had expired. I visited my local garage who checked with vosa who said they had not mot the car! If I would have had an accident then my insurance would be void!!! They put my career and car at risk by telling lies. I was told they mot the wrong car. And this was the problem! Sorry that's not my problem. The car then developed two faults and had not been serviced as promised! They did agree to return the cost of the mot and service to me however this really was not good enough compensation! I did like the sales chap! But I can't stand people who lie!
Reviewer has confirmed their email address
Small to large cars, estates and sports; Dace Xchange stock a large number of different models across the types of cars sold in the UK. At this Stockport based car dealership you are likely to find cars such as Volkswagen Golf, Seat Ibiza or BMW 1 Series to select from. As well as this they offer finance and part exchange across their range.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 6 | |
| Very Good | 3 | |
| Average | 2 | |
| Poor | 2 | |
| Terrible | 0 |
Dace Xchange
417-429 Buxton Road
Stockport
Cheshire
SK2 7HE
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Buxton Road, Stockport, SK2 7HE
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