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3 reviews from our car dealer reviews community
Leave a review for Donalds Bury St Edmunds

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3 reviews from our car dealer reviews community

Leave a review for Donalds Bury St Edmunds
Click on the stars to start your review
"Excellant Customer service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds. 6 months ago, a stress less experience, (Thanks Ian Charlesworth.) However recently the car started juddering ,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem. Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts. AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them.

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"happy swift owner"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Suzuki swift from this dealership back in June. The car was really clean and just as described and I have had no major issues with it, only that the battery died after only 2 months but that's been sorted now. The car was good value for money and I am really happy with it. I would recommend This dealership.

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"MazdaEnthusiast"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't bother. This is without a doubt the dealership with the poorest customer service (at least the servicing dept). Awful experience on more than One occasion. More the fool me for returning to Donalds in Bury St Edmundsfor a 2nd time!

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Dealership Information

Donalds Bury St Edmunds is an Franchise dealership that is based in Bury St Edmunds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Kia, Mazda
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.7 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Donalds Bury St Edmunds
Easlea Road
Bury St Edmunds
Suffolk
IP32 7BY

Get in touch

http://www.thedonaldsgroup.com

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

66%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Donalds Bury St Edmunds

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Directors: XXXXXXXXXX
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