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48 reviews from our car dealer reviews community
Leave a review for Essex Prestige

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48 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Click on the stars to start your review
"Cannot be more than happy "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car last week. Cannot be more than happy with it. From start the salesman was so helpful. Not pushy. The car was exactly as advertised. As you can go to some dealership and they are nothing like the pictures. I will totally use these guys again. Thank you so much.

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+0 Found this review helpful
"Excellent service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have some amazing cars felt like going to a museum welcomed me and my family to look around and was so pleased with the service didn’t have the car I wanted or could afford this time but will be back to Essex Prestige for sure

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+0 Found this review helpful
"Great service and some amazing cars "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last month from Essex prestige and cannot be more pleased from start to finish was very polite and professional even thou I bought one of there cheaper cars a 2012 BMW X5 was in great condition and the reason a chose to go there was because of the great price and the aa inspection it received they even let my sons take a picture in 2 Lamborghinis which they was over the moon with would defiantly recommend

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+3 Found this review helpful
"Great Car"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my car a couple of months now, absolutely over the moon with it. Very friendly staff even collected me from the local train station when i purchased the car. Essex Prestige have restored my faith with car dealers and would highly recommend.

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+2 Found this review helpful
"Not happy"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid £7,000 for a car from Essex Prestige and as soon as I got it home issues started showing. Very poor service, argumentative and didn’t know what they were talking about. Told me the 3 months warranty wouldn’t cover the issues I had. Would not recommend

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+1 Found this review helpful
"Great service from start to finish"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Team was very helpful from start to finish, they really know what they are talking about. Helped me pick a suitable car that’s just right for me. Great aftercare aswell. Thank You Essex Prestige.

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+3 Found this review helpful
"Dangerous car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife was looking for a car and after a whole day looking we unfortunately end up at Essex Prestige. When we arrived the guy was very nice and asked if I wanted the key to start it up? I responded no you start it while I speak to my wife who was feeding our little girl in my car, bad mistake. Anyway cut a long story short we bought the car and realised something was wrong with the vehicle the next day. After a couple of days were the car refused to start again leaving my wife car less we decided to reject the car on the grounds it was not fit for purpose. After arguing for many hours with the dealer and their finance company being told our rights would not be upheld, my wife spoke to the finance company and they said they required an inspection report. My God, after the report was completed we realised we had purchased a deathtrap. There is carbon monoxide leaking from a pipe into the car cabin which over time would be fatal. The car received a score of 0/100 an we were advised not to drive the car again. All in all thanks Essex Prestige for nearly killing my wife and kids. They should be up on a charge for gross negligence. Further more the mechanic who inspected the car said it had been clocked. BEWARE! Take your money elsewhere and get a pre purchase inspection before you part with any hard earned cash. YOU'VE BEEN WARNED!

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+1 Found this review helpful
"Cowboys"
1 out of 5 stars See
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Resolving issues

Purchased a car from Victor @ Essex Prestige Harlow within three months it exploded and the finance company want it returned victor does everything he can to not do it like a man and rerun the money people like this are gutless and have no morals but a car from there at your own risk but you have been warned.

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+6 Found this review helpful

Shaun in response to Cowboys

Further to the review I have now been refunded all my deposit money minus the payments victor refused to refund the money and the finance company did under the consumer credit agreement and are now pursuing Essex prestige for the best part of 20k 👍

"Essex Prestige Worst Customer Experience"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a Porsche Cayenne, cut a deal over the phone for my Audi for a PX but didn’t even offer anything near what they had quoted over the phone! Customer service was SHIT was not even offered to sit in the office! Stood in the cold outside while the guy dealing with us sat inside the office and only came outside to pass messages. Really disappointed but at the same time Happy as I got the more money for Audi from else where and a really good Porsche Cayenne for less price than Essex Prestige. ONLY GO TO THESE IF YOU WANT TO WASTE TIME

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+6 Found this review helpful
"Very Dodgy set of people"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please stay away from Essex Prestige unless you want to waste your money!!! bought a car and within 1month it started given engine problem, wasted my time and at the end asking me to pay half of the cost to fix the vehicle. Their Warranty is fake and very rude staff.

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+11 Found this review helpful
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Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
48 reviews2.5 out of 5 stars — Rated Average
Excellent
12
Very Good
3
Average
3
Poor
7
Terrible
21

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Contact Information

Address

Essex Prestige
West Point Business Park West Road
Harlow
Essex
CM20 2BU

Get in touch

01279 432592
http://www.essexprestigeautos.co.uk/

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Dealership Statistics

37%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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