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43 reviews from our car dealer reviews community
Leave a review for Essex Prestige
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43 reviews from our car dealer reviews community

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"Quality service everytime"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased an M4 from Essex Prestige this is my fifth vehicle from this company,the car was exactly as described and in excellent condition and drives perfectly,I won’t buy a car from anywhere else! I’ve had one issue with a previous car which was the tracking so I called and it was booked in and repaired the same day and even given a car to use for the few hours it took,couldn’t ask for anything more,I’ve also sold cars with them and been more than happy with the fair price,friendly staff and welcoming and offered a cup of tea or coffee while I waited,I’ve lost count of how many of my friends I’ve recommended them to

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+8 Found this review helpful
"Cannot be more than happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car last week. Cannot be more than happy with it. From start the salesman was so helpful. Not pushy. The car was exactly as advertised. As you can go to some dealership and they are nothing like the pictures. I will totally use these guys again. Thank you so much.

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+11 Found this review helpful
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have some amazing cars felt like going to a museum welcomed me and my family to look around and was so pleased with the service didn’t have the car I wanted or could afford this time but will be back to Essex Prestige for sure

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+9 Found this review helpful
"Great service and some amazing cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last month from Essex prestige and cannot be more pleased from start to finish was very polite and professional even thou I bought one of there cheaper cars a 2012 BMW X5 was in great condition and the reason a chose to go there was because of the great price and the aa inspection it received they even let my sons take a picture in 2 Lamborghinis which they was over the moon with would defiantly recommend

"Great Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my car a couple of months now, absolutely over the moon with it. Very friendly staff even collected me from the local train station when i purchased the car. Essex Prestige have restored my faith with car dealers and would highly recommend.

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+9 Found this review helpful
"Great service from start to finish"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Team was very helpful from start to finish, they really know what they are talking about. Helped me pick a suitable car that’s just right for me. Great aftercare aswell. Thank You Essex Prestige.

"Cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Victor @ Essex Prestige Harlow within three months it exploded and the finance company want it returned victor does everything he can to not do it like a man and rerun the money people like this are gutless and have no morals but a car from there at your own risk but you have been warned.

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+13 Found this review helpful

Shaun in response to Cowboys

Further to the review I have now been refunded all my deposit money minus the payments victor refused to refund the money and the finance company did under the consumer credit agreement and are now pursuing Essex prestige for the best part of 20k 👍

"Essex Prestige Worst Customer Experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a Porsche Cayenne, cut a deal over the phone for my Audi for a PX but didn’t even offer anything near what they had quoted over the phone! Customer service was SHIT was not even offered to sit in the office! Stood in the cold outside while the guy dealing with us sat inside the office and only came outside to pass messages. Really disappointed but at the same time Happy as I got the more money for Audi from else where and a really good Porsche Cayenne for less price than Essex Prestige. ONLY GO TO THESE IF YOU WANT TO WASTE TIME

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+9 Found this review helpful
"Very helpful throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happy with the service I received for Essex Prestige from the moment I phoned up to when I drove off in my new car they were so accommodating. I even developed a minor issue with my car a couple of weeks after purchasing the car and again they were so helpful and was sorted quicker than I expected, the reason I am leaving this review and I would highly recommend buying from Essex Prestige!!

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+6 Found this review helpful
"BEWARE!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely shocking experience! DO NOT BUY A CAR FROM THESE!! FAKE WARRANTY! FAKE AA CHECK! We are taking Essex Prestige to court! Also reported to the Motor Ombudsmen! Car has broken down constantly! More and more issues! Help get these people shut down! They should not be allowed to sell cars!

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+18 Found this review helpful

Ryan Ayres in response to BEWARE!!

John had same fake AA check too just going though same process shocking after service

Khalid Abdullah in response to BEWARE!!

Hi there, having the same issues Blue Motor Finance are who they worked with on this. Let me know how you got on and what channels you pursued Regards. Khalid Abdullah.

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Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
43 reviews2.8 out of 5 stars — Rated Average
Excellent
15
Very Good
3
Average
3
Poor
6
Terrible
16

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Contact Information

Address

Essex Prestige
West Point Business Park West Road
Harlow
Essex
CM20 2BU

Get in touch

01279 432592
http://www.essexprestigeautos.co.uk/

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Dealership Statistics

44%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Essex Prestige

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