0% Reviews
replied to
45% Recommend
to friend



Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


48 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

48 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
"Excellent, trustworthy and a pleasure "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t get confused by similar companies as others have! Despite purchasing one of their cheapest items in stock, they couldn’t have treated me better. A really professional, yet friendly and super helpful company. They were not pushy at all. I would happily buy from them again and recommend to others. Wether you are a novice or experienced car buyer they will treat you well and explain everything with out baffling jargon. With a huge range of stock all professionally cleaned and maintained my vehicle never looked this good even when it left the show room for the first time. Top place and people.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful

Steve Smith in response to Excellent, trustworthy and a pleasure

No genuine reviewer is confusing you with another dealer (odd that a customer would post such a statement like that) your low rating speaks volumes - and is a are accurate reviews based on true experiences.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great Service and very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW 4 series xdrive auto and noticed there was an issue with either the gear box or the transfer box. I took the car back and Joel and the team were very polite and helpful. They took the car to a specialist who confirm there was an issue. They provided me with a courtesy car while mine was being fixed and i have the car back all fixed with receipts to guarantee the work. Thank you Luke for dropping it off to me. There are a lot of negative reviews on here but when a car company like this is turning over 50 to 60 cars a month there are always going to be some that develop a problem. How a company deals with the issue is what sets them apart. I cannot recommend this company enough and wanted to leave a positive review to reflect the outstanding service i received. I would/will buy another from Essex Prestige.

Get Car Finance

Reviewer has confirmed their email address

+9 Found this review helpful

Steve Smith in response to Great Service and very helpful staff

Another review that seems like it's sales advert for EP (it's almost like it's been drafted and cut and paste as a review - I've not seen reviews from customers posted in this way before) - the tone is similar to some of the other POSITIVE reviews on here! To get an honest balance view of EP look at all the reviews filtering from the lowest SCORE first - they seem very genuine and honest.

"Very unprofessional service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Enquired about a Lamborghini via email and received no reply. After two days I contacted the company by phone to request further details which were promised ASAP. Two days later still no information forthcoming. Contacted them again re service history, number of keepers etc. Lack lustre sales person got back to me you would have thought I was buying an old banger by his attitude. If that is their service ethic thank goodness I didn’t buy the car. My view is stay well away from Essex prestige.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"STAY AWAY FROM THESE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Range Rover from Essex Prestige in January. A week later the vehicle went into restricted drive mode due to a DPF issue. Took the vehicle back (2 hour drive), left it for a week, only to have it returned with the same issue again. This happened on two more occasions until finally I took it to a Range Rover specialist who informed my the vehicle is not road worthy and has £9000 of serious issues. I have since had two more Range Rover dealers say the same thing and am now taking legal action against the company. I provided them ample opportunity at my expense to deal with these matters, only to be told everything from my 1 year warranty is not valid to my issues (a turbo leak, oil coil leak, bad cam shaft among other things) are maintenance issues that they are not liable for. They have also mis-advertised the mileage on the vehicle. They use these vehicles for courtesy cars and probably personal use. They are a scam company and have no interest in providing an ethical service. I am now pursuing this matter in court and I will file a complaint with both the Ombudsman and Trading standards. Stay away!!!

Get Car Finance

Reviewer has confirmed their email address

+7 Found this review helpful
"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you all at Essex prestige couldn’t of asked for a better service, I dealt with Joel who was so helpful in every way ,brilliant knowledge of the vehicle I bought ,would 100% recommend Essex prestige

Get Car Finance

Reviewer has confirmed their email address

+17 Found this review helpful

Lynn Sedden in response to Brilliant service

Another review that seems like it's sales advert for EP who actually writes these??? To get an honest balance view of EP look at all the reviews filtering from the lowest SCORE first - they seem very genuine and honest. Also other platforms seem to follow the same pattern of low score reviews. This dealer (shark more like) needs to be avoided at all costs!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Quality service everytime"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased an M4 from Essex Prestige this is my fifth vehicle from this company,the car was exactly as described and in excellent condition and drives perfectly,I won’t buy a car from anywhere else! I’ve had one issue with a previous car which was the tracking so I called and it was booked in and repaired the same day and even given a car to use for the few hours it took,couldn’t ask for anything more,I’ve also sold cars with them and been more than happy with the fair price,friendly staff and welcoming and offered a cup of tea or coffee while I waited,I’ve lost count of how many of my friends I’ve recommended them to

Get Car Finance

Reviewer has confirmed their email address

+18 Found this review helpful
"Cannot be more than happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car last week. Cannot be more than happy with it. From start the salesman was so helpful. Not pushy. The car was exactly as advertised. As you can go to some dealership and they are nothing like the pictures. I will totally use these guys again. Thank you so much.

Get Car Finance

Reviewer has confirmed their email address

+18 Found this review helpful
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have some amazing cars felt like going to a museum welcomed me and my family to look around and was so pleased with the service didn’t have the car I wanted or could afford this time but will be back to Essex Prestige for sure

Get Car Finance

Reviewer has confirmed their email address

+16 Found this review helpful
"Great service and some amazing cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car last month from Essex prestige and cannot be more pleased from start to finish was very polite and professional even thou I bought one of there cheaper cars a 2012 BMW X5 was in great condition and the reason a chose to go there was because of the great price and the aa inspection it received they even let my sons take a picture in 2 Lamborghinis which they was over the moon with would defiantly recommend

"Great Car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my car a couple of months now, absolutely over the moon with it. Very friendly staff even collected me from the local train station when i purchased the car. Essex Prestige have restored my faith with car dealers and would highly recommend.

Get Car Finance

Reviewer has confirmed their email address

+14 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
48 reviews2.8 out of 5 stars — Rated Average
Excellent
18
Very Good
3
Average
3
Poor
6
Terrible
18

Add Review


Contact Information

Address

Essex Prestige
West Point Business Park West Road
Harlow
Essex
CM20 2BU

Get in touch

01279 432592
http://www.essexprestigeautos.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

45%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Essex Prestige

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more