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Don’t get confused by similar companies as others have! Despite purchasing one of their cheapest items in stock, they couldn’t have treated me better. A really professional, yet friendly and super helpful company. They were not pushy at all. I would happily buy from them again and recommend to others. Wether you are a novice or experienced car buyer they will treat you well and explain everything with out baffling jargon. With a huge range of stock all professionally cleaned and maintained my vehicle never looked this good even when it left the show room for the first time. Top place and people.
Steve Smith in response to Excellent, trustworthy and a pleasure
No genuine reviewer is confusing you with another dealer (odd that a customer would post such a statement like that) your low rating speaks volumes - and is a are accurate reviews based on true experiences.
I purchased a BMW 4 series xdrive auto and noticed there was an issue with either the gear box or the transfer box. I took the car back and Joel and the team were very polite and helpful. They took the car to a specialist who confirm there was an issue. They provided me with a courtesy car while mine was being fixed and i have the car back all fixed with receipts to guarantee the work. Thank you Luke for dropping it off to me. There are a lot of negative reviews on here but when a car company like this is turning over 50 to 60 cars a month there are always going to be some that develop a problem. How a company deals with the issue is what sets them apart. I cannot recommend this company enough and wanted to leave a positive review to reflect the outstanding service i received. I would/will buy another from Essex Prestige.
Steve Smith in response to Great Service and very helpful staff
Another review that seems like it's sales advert for EP (it's almost like it's been drafted and cut and paste as a review - I've not seen reviews from customers posted in this way before) - the tone is similar to some of the other POSITIVE reviews on here! To get an honest balance view of EP look at all the reviews filtering from the lowest SCORE first - they seem very genuine and honest.
Enquired about a Lamborghini via email and received no reply. After two days I contacted the company by phone to request further details which were promised ASAP. Two days later still no information forthcoming. Contacted them again re service history, number of keepers etc. Lack lustre sales person got back to me you would have thought I was buying an old banger by his attitude. If that is their service ethic thank goodness I didn’t buy the car. My view is stay well away from Essex prestige.
Purchased a Range Rover from Essex Prestige in January. A week later the vehicle went into restricted drive mode due to a DPF issue. Took the vehicle back (2 hour drive), left it for a week, only to have it returned with the same issue again. This happened on two more occasions until finally I took it to a Range Rover specialist who informed my the vehicle is not road worthy and has £9000 of serious issues. I have since had two more Range Rover dealers say the same thing and am now taking legal action against the company. I provided them ample opportunity at my expense to deal with these matters, only to be told everything from my 1 year warranty is not valid to my issues (a turbo leak, oil coil leak, bad cam shaft among other things) are maintenance issues that they are not liable for. They have also mis-advertised the mileage on the vehicle. They use these vehicles for courtesy cars and probably personal use. They are a scam company and have no interest in providing an ethical service. I am now pursuing this matter in court and I will file a complaint with both the Ombudsman and Trading standards. Stay away!!!
Thank you all at Essex prestige couldn’t of asked for a better service, I dealt with Joel who was so helpful in every way ,brilliant knowledge of the vehicle I bought ,would 100% recommend Essex prestige
Lynn Sedden in response to Brilliant service
Another review that seems like it's sales advert for EP who actually writes these??? To get an honest balance view of EP look at all the reviews filtering from the lowest SCORE first - they seem very genuine and honest. Also other platforms seem to follow the same pattern of low score reviews. This dealer (shark more like) needs to be avoided at all costs!
I have just purchased an M4 from Essex Prestige this is my fifth vehicle from this company,the car was exactly as described and in excellent condition and drives perfectly,I won’t buy a car from anywhere else! I’ve had one issue with a previous car which was the tracking so I called and it was booked in and repaired the same day and even given a car to use for the few hours it took,couldn’t ask for anything more,I’ve also sold cars with them and been more than happy with the fair price,friendly staff and welcoming and offered a cup of tea or coffee while I waited,I’ve lost count of how many of my friends I’ve recommended them to
Bought my new car last week. Cannot be more than happy with it. From start the salesman was so helpful. Not pushy. The car was exactly as advertised. As you can go to some dealership and they are nothing like the pictures. I will totally use these guys again. Thank you so much.
Have some amazing cars felt like going to a museum welcomed me and my family to look around and was so pleased with the service didn’t have the car I wanted or could afford this time but will be back to Essex Prestige for sure
Bought my car last month from Essex prestige and cannot be more pleased from start to finish was very polite and professional even thou I bought one of there cheaper cars a 2012 BMW X5 was in great condition and the reason a chose to go there was because of the great price and the aa inspection it received they even let my sons take a picture in 2 Lamborghinis which they was over the moon with would defiantly recommend
Had my car a couple of months now, absolutely over the moon with it. Very friendly staff even collected me from the local train station when i purchased the car. Essex Prestige have restored my faith with car dealers and would highly recommend.
Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
West Point Business Park West Road
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