D,bryan

rip off service department

I purchased car on Saturday from Evans Halshaw Citroen in Stoke, sunday oil light kept coming on looked at car forums which said the car needed new oil and oil filter, phoned them to be told that it would have probably had one when it was prepared, I told them I had a check sheet which ticked that the paintwork was ok , they had missed a 2.5ft scratch on side of car that could be seen from 20ft away, I had this resprayed before I took ownership. They said they would have a look at the car to investigate and normally they charge £50 for first hour, having no faith in them, or there so called 3 month warranty which hasn't lasted 7 days, I will take the car to a kia dealership to have the work done, having paid over £6000 this is not what you should expect from such a big dealership., Having said that the salesmen were honest and truthful, the after sales is a rip off.