Jonathon H

Worst service ever

5 weeks ago we asked Evans Halshaw to move a car to Wakefield so we could view it. They asked for a £200 deposit which would be refunded if we didn't buy the car, no problem. A week or so later we arranged an appointment. When we arrived we were told the salesman was just washing the car, a little strange but we waited. 15 mins later said salesman & car arrived. The reason he was having to clean it was there was compound on the body work. On closer inspection it became clear the car had very recently been repaired, botch job tbh, it had runs on the paintwork & flat marks. Clearly this had been a rush job by Evans Halshaw hoping we wouldn't notice, but the person with me was a panel beater & spotted everything straight away. The inside was just as bad, dust from the repair & generally very dirty & had never seen a valet. When we pointed this out to the salesman he didn't seem bothered, just said the £200 would be back in my wifes bank account in 2-3 days. That was over 3 weeks ago & she is still waiting. Numerous phone calls & a visit have still left her out of pocket. Fuming is not the word.