Group 1 Automotive Harold Wood Audi

2 reviews3 out of 5 stars — Rated Average
0% Reviews
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50% Recommend
to friend


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2 reviews from our car dealer reviews community
Leave a review for Group 1 Automotive Harold Wood Audi

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2 reviews from our car dealer reviews community

Leave a review for Group 1 Automotive Harold Wood Audi
Click on the stars to start your review
"Never judge a book by its cover"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the email I sent this dealership to which I still haven't had a reply/apology. I just wanted you to know that your dealership missed out on a sale to the value of £32,000. I came into your showroom (you’re less than 10 miles from my home) with my wife and was made to feel like I couldn’t afford one of your vehicles, this was based on the way I was dressed (jeans and a polo shirt) and on my wife’s car, a Fiat 500. I was promised I would receive regular updates on what cars had become available for sale but didn’t get a single email. I did explain to the ‘sales’ person that my car, a Range Rover Vogue, would be used in part x but I was waiting for it to be repatriated from Spain. Last month, bought a Q7 (which I’m loving) for £32k., the sales person, was a joy to work with and I am happy that she has earned a decent commission from my sale. I clearly can afford one of your vehicles but unfortunately for you, it will be a cold day in hell before I set foot in your showroom again. Your sales people could do with learning that, you should never judge a book by its cover…

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"Excellent Customer Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my Audi to Harold Wood Audi and received excellent service The staff are very helpful and professional Thanks to you all

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Dealership Information

Group 1 Automotive Harold Wood Audi is an Franchise dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
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Ratings
2 reviews3 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Group 1 Automotive Harold Wood Audi
Colchester Road
Romford
Essex
RM3 0YD

Get in touch

http://www.group1auto.com

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Dealership Statistics

50%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Group 1 Automotive Harold Wood Audi

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
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