Tash

Disgusting service, liars, bodgers!

Bought my car 11 months ago, oil started leaking a month ago, had it checked (FOR THE FIRST TIME SINCE BUYING MY CAR FROM CAR EXCHANGE) took it to a different, more local garage and turns out the wrong sump plug has been put in at some point in the past which has damaged the sump and in order to keep it going for longer sealant has been put around the plug, rather than fixing it properly. Haverhill car exchange did the LAST service before I purchased the car and in order to do a service will not only have seen this but replaced the sealant afterwards too and did not disclose this to me. Called them to discuss the matter and was greeted with a very rude man on the phone, refusing to take any responsibility and not even agreeing to look at it for me. Disgusting service. 6K car for cash and this is how a customer is treated. DO NOT BUY FROM HERE!!!!!!