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22 reviews from our car dealer reviews community
Leave a review for Hewaswater Garage

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22 reviews from our car dealer reviews community

Leave a review for Hewaswater Garage
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"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Qashqui from Hewaswater Garage - dealt with Simon. Everything was as expected. Quick, efficient and trustworthy. Nothing too much trouble - a very popular place to purchase your vehicle! This garage has been here for many years - speaks volumes. Thanks

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"Purhase of car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to have a look at the cars on show at Hewaswater Garage with no intention of buying. Saw a Ford Eco Sport that I liked and spoke to Shaun Hocking the salesman. Gave me the keys and told me to have a quick drive in it to see what I thought. Really liked the car and after having a very informative talk with Shaun I decided to trade my old car in an buy the Ford. Three days later the car was mine and Shaun did all the paper work for me so there was no worries. Really friendly service .

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"Excellent Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a used car from Andrew Toms at Hewaswater Garage and from the beginning every member of staff I have dealt with, both on the phone and in person, from sales staff to mechanics, have been friendly, polite & helpful. From collection at the local station to lifts while waiting for a couple of outstanding niggles to be sorted nothing has been too much trouble - and it's not as tho I was spending big - these people just want to make their customers happy. Highly recommended!

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"Great choice of used vehicles!"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with professionally by Simon and his back office staff.

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"Pauline Reed"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn't buy a car from Hewaswater Garage again, any problems with the vehicle they just don't want to know and string you along till the 3 month warranty runs out!

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Pauline Reed in response to Pauline Reed

This garage has sorted out the problems with my car and I'm now happy with the results. There was a breakdown in communications which I'm confident won't happen again.

"Richard"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying 2 cars in the last year, I would recommend this garage. Simon and his staff are very helpful and can't do enough to make you a satisfied customer. Car sales you can definitely trust. Every vehicle is immaculately presented and serviced. This in Cornwall is a particularly a rare thing. Thank you for the great cars.

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"Miss VS"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful garage do not buy a car from them!!!! The warranty is irrelevant and they do not fix the problems despite several trips! The staff are rude and one of which was shouting and swearing down the phone at me and said she would put the phone down on me. Customer service very very poor. Really disappointed and do not wish anyone to receive such awful service. Truly I wouldn't touch them!!!!

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"Nick Cann"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked my parents car in here as my father is too unwell to do this himself and there were a couple of issues that needed attention. The staff (especially Melanie who I explained the situation too) were very helpful and went out of their way for us. On top of this the final bill came in at nearly half the price than the dealership the car was purchased from quoted. Highly recommended!!

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"Paul"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased another vehicle from Hewaswater Garage. The car was very nicely presented, after an initial misunderstanding Simon the sales manager was most helpful and courteous throughout the sale and exchange of vehicles. I would certainly use them again should the need arise.

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"Greg"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Hewaswater garage to view a car. Simon was very attentative, knowledgable, showed me the history and service record, two items I am very interested in. The car was in excellent condition and after a decent drive I made my purchase. Thank you Hewaswater for a first class sevice. Highly recommended.

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Dealership Information

SInce being established in 1977, Hewaswater Garage has been selling used cars to people throughout the Cornwall area. Every car that they sell whether Land Rover, Nissan or Mercedes-Benz will have had a full HPi check as well as a service and MOT prior to sale. They also provide finance and part exchange at this car dealership too. 

Hewaswater Garage has now changed its name to Andrew Toms Car Sales, this dealership is still being operated by the same family.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews4.3 out of 5 stars — Rated Very Good
Excellent
17
Very Good
1
Average
1
Poor
2
Terrible
1

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Contact Information

Address

Hewaswater Garage
Hewas Water
St Austell
Cornwall
PL26 7JF

Get in touch

01726 882114
http://www.hewaswatergarage.com

Opening times

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Dealership Statistics

81%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Hewaswater Garage

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