11% Reviews
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66% Recommend
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9 reviews from our car dealer reviews community
Leave a review for Hollins Hill Car Sales

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9 reviews from our car dealer reviews community

Leave a review for Hollins Hill Car Sales
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"Excellent post-sale service."
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a lovely used Chevvy Spark from Hollins Hill Cars at Baildon just over 2 months ago, which came with a pretty comprehensive 3 month warranty. Richard was very warm, relaxed & very much not a "pushy salesman" type, that put me right off. The car recently developed a fault with gear selection, so I rang them up. They booked it straight in to investigate the issue & without quibble repaired it. I couldn't ask for more! Many thanks to Richard, Ben & all the team at HHC. All the best, John.

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"VW buyer."
3.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hollins Hill Car Sales wasn't my best car buying experience, there was a few little issues on the car that needed sorted. The people there weren't massiveness helpful however the car was good value.

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"Good price! "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was browsing on the internet when I came across the Ford at Hollins Hill Car Sales. The price I got for my PX wasn't bad, I would of liked more but it was fair! The Ford was clean and as described. I would recommend!

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"Andrew"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience when buying Dan doesn't pressure you and allows you time to make your descision. Only had the car 3 months however and broken down twice. During one particular time on way to visit Santa with two young children the engine packed in. As it was stressful and had two very upset young children we called the RAC who towed me to the nearest garage to fix. As this was an extremley stressful situation it didn't occur to me to ring Hollins hill. I spoke to Hollins hill and as I hadn't used them they would only cover 40% of the cost even though the car was under warranty. I sadly think its a case of great service at point of sale but if something goes wong they will throw and quote every rule, regulation and excuse at you not to pay the full amount. Overall good service to begin with and if nothing goes wrong they are great but even though I should of followed their rules you get no empathy or understanding of any situation if something goes wrong there is no care only business and what's best for them.

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Dan Jones from Hollins Hill Car Sales in response to Andrew

Hi Andrew, I think you've done fantastically well to post this on every review site you can! Thank you for taking your time to share your thoughts. As mentioned in our email conversation I'm very sorry that you'd had a couple of issues with the car in the past, but it is worthy of mention that this morning was the first time you'd made us aware of this, should we have known before it would have afforded us the opportunity to book you in to the garage to diagnose the car accordingly, and of course stand the cost of any repair work. As you rightly mention both in your review and your email you did not afford us an opportunity to look at the car that you bought from us, opting instead to take it to a garage only 2 miles down the road from our location. As such we were only prepared to pay what the repairs would have cost us, this is not unreasonable. We pride ourselves on our customer service, both at point of sale and afterwards, I just wish you gave us the chance to prove how good we are. Cheers, Dan Jones

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"Very good"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience all round! I purchased a VW Take Up back in August. The car was immaculate and I have had no issues with it at all up to now. The dealers were very helpful and friendly and able to answer any questions. I am very happy and I would recommend this dealership to anyone.

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"repeat customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I have bought from them in the last 12 months. Not only was the sales service excellent but you are left to look and test drive the cars in peace unless you have a question. The after sales service was excellent as well. I intend to use them again next year when i will be looking to buy a car for my son.

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"yorkshire car buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hollins Hill Car Sales treated me well, there was an issue with the brakes on my Nissan but they fixed it in a couple of days, gave me a courtesy car in the meantime so I wasn't off the road, I trust them and would use them again.

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"Hollins Hill"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall the car was great but the dealership let themselves down on the little things, the car wasn't valeted it was as it were when I first saw it, bit mucky on the inside. I looked around and I got a good price which was great but when you're spending that sort of money a bit more after sales service would be nice.

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"Brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found that the car I purchased was very clean, Overall I found the dealership to be brilliant and I have already recommended them to family and friends the main reason for this is that the salesman that helped me was very professional and I felt he was very good at what he did

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Dealership Information

Hollins Hill Car Sales is an Independent dealership that is based in Shipley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
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Ratings
9 reviews4.4 out of 5 stars — Rated Very Good
Excellent
6
Very Good
2
Average
1
Poor
0
Terrible
0

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Contact Information

Address

Hollins Hill Car Sales
Hollins Hill
Baildon
Shipley
West Yorkshire
BD17 7QB

Get in touch

01274 531302
http://www.hollinshillcarsales.co.uk

Opening times

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Dealership Statistics

66%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
11%
Percent of reviews responded to by this dealer

Additional Information About Hollins Hill Car Sales

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