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Spent £11,500 with this dealership and had nothing but issues. Lights were faulty when we picked the car up which proves it didn't even get a basic service. Basic customer service is poor - they never return your calls. Trying to scam us out of £130 for Sat nav update after telling us it was free. Kept our car for a day for all the repairs - never kept us updated with what was happening and then tell us the repairs hadn't been done. So it had to go in again - more hassle and inconvenience for us. Never told us the car only had 1 key and we have had to fight for a month to get a replacement 2nd key. I could go on for ever about the customer service from this company. Avoid at all costs.
I would recommend Macklin Motors on Calder Road, Edinburgh as the the salesperson Craig Wardlaw made me feel relaxed at all times when I was there. I also got a very good deal on my new car, the IX35.
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Deals in: Cars
Manufacturers: Hyundai
Franchise Dealership
| Excellent | 1 | |
| Very Good | 0 | |
| Average | 1 | |
| Poor | 0 | |
| Terrible | 0 |
Macklin Motors Hyundai Edinburgh West
390 Calder Road
Edinburgh
Midlothian
EH11 4AS
0131 584 8691
https://www.macklinmotors.co.uk/find-a-dealer/hyundai-edinburgh-west/
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