Mr A

Car repair service and MOt

Well where to start really. This dealership has had my jeep for two months and still the repair has not been completed. I was told the part needed to be sourced which I appreciate can take perhaps up to a week or so with it needing to be shipped but it took well in excess of this for some reason. I have since rung the garage on several occasions for an update (no curtesy calls from them) the last being after my MOT and service was scheduled to be done ( I have since received reminders this is overdue!). I was informed it would be done by early this week and after hearing nothing I again chased them, today, To be told the technician was working on it... Im due to go on Holiday on Friday and so need a car. When I asked politely ( though i was fuming inside) for a courtesy car I was told they had nothing until the 14t of August.... now this is a garage we are talking about. I should add I have paid for the part and work ( via pay assist) so Im stuck. Its too late for me but my advice to anyone, is steer clear ( no pun intended. Shocking. All the gear , no idea.