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2 reviews from our car dealer reviews community
Leave a review for Mike Neal Select
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2 reviews from our car dealer reviews community

Leave a review for Mike Neal Select
Leave a review
"Avoid if possible, if its too late CCJ"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jansons Retail LTD/ Jansons Cars. Although this is registered in his partners name, Micheal Stephen Neal or Mike Neal runs, manages and represents this business. Purchased a car from the above company in April 2023. Initially good impressions of the business, nice enough to deal with on test drive etc. The car was faulty, and it showed up straight away after collection. Mike refused straight away to diagnose or rectify any issues. The car needed a full gearbox refurbishment, and with the business refusing to resolve it as they should, I submitted a claim against them in the County Court. Mike was difficult throughout, playing for time throughout the court process. At a hearing the judge awarded against Mike and Jansons Retail LTD, and they could not believe the stance taken by the business, and found they upheld no responsibility under the Consumer Rights Act. I was awarded full costs to repair the vehicle, any costs incurred and full court fees. This was eventually settled 2 hours before the deadline by Jansons Retail LTD, after trying and failing to appeal the CCJ with an application to the court that was denied instantly by the court. I believe the cars are from auctions, so you may get lucky and your car be fine, but if you get a faulty car, expect no warranty, and your statutory rights will not be upheld by this company. I’d recommend checking the service book before purchase, I suspect Mike will get frustrated if you ask this, but you will likely find faked service stamps by unknown garages, this way he can sell the cars as FSH. If you do get scammed by this seller, do not be put off by his confidence or intimidated by him, he can talk the talk, but the law is on your side. He will likely say he will defend his business with Lawgistics Law firm, he will not. Stick it out with the County Court through the small claims process, log it with citizens advice, log it with ActionFruad. Citizens Advice are well aware of this individual, and have received over 24 complaints against him. I am in no way able to give legal advice, but I can certainly share my experience and advice to a person who wants to take action against this business, email me at caineb25@gmail.com.

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"Worst experience ever "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a £36,000,a range rover sport autobiography this was my dream car however sadly turned out to be my worst nightmare. Before picking up the car and making arrangements for childcare and a day off work for me and my partner we were told last minute the car had a fault they 'just' found with the exhaust system. We were disappointed and explained about our upset as it was 12 hours prior to setting off to collect the vehicle. The seller mike told us he had the part and it was fixed and ready to collect as planned. At this time not knowing Mike has had several companies he's traded under on his premises we trusted him to be genuine. We made the journey and after 4 short weeks the car began to get faults ranging from the EGR valve, gear select stick failing which left us stranded on the motorway with 3 kids.. We called Mike and the warrenty was for £1000 which wasn't going to cover the cost of the EGR valve that had gone. We sent the car to Mike to repair this took two weeks which meant I lost two weeks of earnings as I rely on the vehicle to work and it has my business insurance on. Just 36 hours after collecting the car the engine management light came on again, at this point and on the 3rd fault we had the car recovered to Mike to repair but shortly after seeking legal advice we were told to reject the vehicle as it appeared to be a problem car in a short space of time and spending most of its time back with the seller rather then us enjoying it. Mike became very rude and abrupt when he knew we exercised our rights to reject the vehicle. He spoke about his 25 years being in business but failed to mention he had done this by trading under multiple company names every few years just dissolving the proclaimed successful company he ran. The vehicle I pay for is still sat in his court yard with a SOLD sign in and I'm still out of work as I have no vehicle to do my job and due to the stress I'm now on the sick. It's been a awful time and he has no empathy to how this has impacted our finanacial and emotional needs. Stay clear as he isn't a reputable dealer as proclaimed. The garage who do the work also smoke inside the vehicles and have no respect for it our son who is 24 months old has chronic lung disease and I'm asthmatic when we picked it up the 2nd time it stunk of cigarette smoke and they had used all the fuel leaving enough to reach a petrol station. So for us this is still on going still paying for a car he is in possession off and still highly disappointed and upset about the whole situation and inconvenience its caused over the last 2 months. Please just do your research first.

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Dealership Information

Mike Neal Select is an Independent dealership that is based in Goole. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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  • Contact Information

    Address

    Mike Neal Select
    The Barn Wood Farm Doncaster Road
    Goole
    North Yorkshire
    DN14 0JF

    Get in touch

    07809 140444
    https://www.mikenealselect.co.uk/

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