Anonymous

Would not recommend

Bought a car at the start of the year from wingrove in Silverlink. Took the two cars for a test drive both had issues and one with horrific brakes, that they apparently didn’t know about until we mentioned it. Why were we allowed to drive this ? The service team (aftercare team) absolutely shocking to say the least, we had only been given one key when we bought the car and was promised the additional key would only be a week at the most and there was a smaller detail issue that the salesman spotted and wanted sorted. We were told that this shouldn’t take too long. After constantly chasing them about the above they EVENTUALLY booked the car in to get sorted. We have a private reg on the car and updated the garage on this, but yet when we dropped the car off for the day this hadn’t been updated on the system. We then booked it in for its first MOT and yet again the car was down on their system as the old reg, we asked them to update this again. We dropped the car off at 8 am on the day of MOT, we arrived and they said they didn’t have the car booked in, checked in on the old reg again, which still hadn’t been updated. There was no communication on picking the car up or when it would be ready, we then arrived to pick the car up and the details of the MOT were in correct on the MOT certificate and the response we got was “uh I don’t know” Would not recommend this garage purely because of the aftercare, once they have your money they aren’t bothered about their customers. We will not be returning that’s for certain.