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Would definitely recommend Reynolds Motor Group to anyone. Chris and all the staff are a top buch of guys
Reviewer has confirmed their email address
My husband bought me a car from Reynolds Motor Group two days before Christmas as a gift. He paid £2,300 ‘sold as seen’. The first day I went out in it alone to do some shopping, it wouldn’t start, it turned out the terminal for the battery hadn’t been secure & had come off, I rung & left a message just to say it was a careless & inconvenient, never received a reply. Shortly after first driving it, I realised more & more problems, the parking sensors wouldn’t work (we were assured they did), the engine kept going into ‘limp mode’ making motorway driving a no no. A phone call by my husband to the garage resulted in a typical ‘sorry but it was sold as seen’ so 6 months later after spending almost £1000 to rectify various problems, I had no choice but to part ex it, the Garage I took it to recognised 42 FAULTS!!! I have literally lost most of my money. NEVER buy from this garage unless you really know cars and certainly never take their word that the car is sound!
Reviewer has confirmed their email address
Sold a car that was classed as dangerous and unsafe to use on the road. They lied about the condition of the car and many hidden faulty were found! When I managed to contact them, the manager was aggressive and very very rude! He failed to help or take any responsibility. they will ignore your phone calls and emails. I had to take the company to court.
Reviewer has confirmed their email address
The staff was very friendly and helpful. They worked hard to help me fine the exact car I wanted and made it easy for me great service recommend
This is now the 4th car i have bought from reynolds, have been happy with with every purchase. Great company to deal with!
Car didn't last 24hours before breaking down, went back for the same issue 4 times in less than a month. Finally gave car back and got a refund for deposit but the log book was never sent off by dealer and finance company not contacted until 2 weeks later which result in premium being taken from my bank account and struggling to reclaim road tax back due to log book! The whole experience has been extremely stressful, out of pocket financially and still waiting for my personal items back from inside the car.
Reviewer has confirmed their email address
The staff were really helpful and friendly, will be recommending to friends and family.
Bought a car from Reynolds Motor Group last week, really great customer service and I’m really happy with the car!
Just bought a ford ranger from rmg, really pleased with my new car and the service i received. They got me a great rate on my finance, saved me £30 a month on other quotes i received. Thanks Very much, Tom
Reviewer has confirmed their email address
After reading some reviews on google and CDR i was a bit nervous about buying a car from reynolds motor group, but it turned out they had only recently took over their premises, and a lot of the old reviews are from the previous owners. They are really easy people to deal with, i had such a laugh in the office with my husband and Steve and Chris. They done us a fantastic deal, and the rate they got us for our finance was the best we had been offered. I am over the moon with my new car, i will definitely be back for when i am due an upgrade! Kerry xx
Reynolds Motor Group is an Independent dealership that is based in Southend On Sea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 11 | |
| Very Good | 2 | |
| Average | 0 | |
| Poor | 2 | |
| Terrible | 4 |
Reynolds Motor Group
Roystons Garage 456 Sutton Road
Southend On Sea
Essex
SS2 5EZ
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