0% Reviews
replied to
63% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


19 reviews from our car dealer reviews community
Leave a review for Reynolds Motor Group

Click on the stars to start your review

19 reviews from our car dealer reviews community

Leave a review for Reynolds Motor Group
Click on the stars to start your review
"This dealer is 1 in a million"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would definitely recommend Reynolds Motor Group to anyone. Chris and all the staff are a top buch of guys

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"DANGEROUS CAR!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband bought me a car from Reynolds Motor Group two days before Christmas as a gift. He paid £2,300 ‘sold as seen’. The first day I went out in it alone to do some shopping, it wouldn’t start, it turned out the terminal for the battery hadn’t been secure & had come off, I rung & left a message just to say it was a careless & inconvenient, never received a reply. Shortly after first driving it, I realised more & more problems, the parking sensors wouldn’t work (we were assured they did), the engine kept going into ‘limp mode’ making motorway driving a no no. A phone call by my husband to the garage resulted in a typical ‘sorry but it was sold as seen’ so 6 months later after spending almost £1000 to rectify various problems, I had no choice but to part ex it, the Garage I took it to recognised 42 FAULTS!!! I have literally lost most of my money. NEVER buy from this garage unless you really know cars and certainly never take their word that the car is sound!

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Dangerous and faulty car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a car that was classed as dangerous and unsafe to use on the road. They lied about the condition of the car and many hidden faulty were found! When I managed to contact them, the manager was aggressive and very very rude! He failed to help or take any responsibility. they will ignore your phone calls and emails. I had to take the company to court.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Perfect service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff was very friendly and helpful. They worked hard to help me fine the exact car I wanted and made it easy for me great service recommend

Respond to this review

+0 Found this review helpful
"Happy customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is now the 4th car i have bought from reynolds, have been happy with with every purchase. Great company to deal with!

Respond to this review

+0 Found this review helpful
"Disappointed "
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car didn't last 24hours before breaking down, went back for the same issue 4 times in less than a month. Finally gave car back and got a refund for deposit but the log book was never sent off by dealer and finance company not contacted until 2 weeks later which result in premium being taken from my bank account and struggling to reclaim road tax back due to log book! The whole experience has been extremely stressful, out of pocket financially and still waiting for my personal items back from inside the car.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Stephanie Edwards"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were really helpful and friendly, will be recommending to friends and family.

Respond to this review

+0 Found this review helpful
"New car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Reynolds Motor Group last week, really great customer service and I’m really happy with the car!

Respond to this review

+0 Found this review helpful
"Sorted me out a great deal on finance "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a ford ranger from rmg, really pleased with my new car and the service i received. They got me a great rate on my finance, saved me £30 a month on other quotes i received. Thanks Very much, Tom

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"FANTASTIC SERVICE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After reading some reviews on google and CDR i was a bit nervous about buying a car from reynolds motor group, but it turned out they had only recently took over their premises, and a lot of the old reviews are from the previous owners. They are really easy people to deal with, i had such a laugh in the office with my husband and Steve and Chris. They done us a fantastic deal, and the rate they got us for our finance was the best we had been offered. I am over the moon with my new car, i will definitely be back for when i am due an upgrade! Kerry xx

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Reynolds Motor Group is an Independent dealership that is based in Southend On Sea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews3.7 out of 5 stars — Rated Very Good
Excellent
11
Very Good
2
Average
0
Poor
2
Terrible
4

Add Review


Contact Information

Address

Reynolds Motor Group
Roystons Garage 456 Sutton Road
Southend On Sea
Essex
SS2 5EZ

Get in touch

01702 612472
https://www.reynoldsmotorgroup.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

63%
Would recommend this dealer to family and friends
68%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Reynolds Motor Group

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information