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10 reviews from our car dealer reviews community
Leave a review for Sturgess Hyundai - Loughborough
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10 reviews from our car dealer reviews community

Leave a review for Sturgess Hyundai - Loughborough
Leave a review
"Outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner has just purchased a car from Sturgess in Anstey it was a used car and she traded her old car in. Well I must say from the start we was greeted warmly and such a breath of fresh air to say the least, my partner felt really comfortable. The main sales lady was Amy and she was so helpful and courteous did not for one moment felt hurried or obliged to rush into anything and Liam the manager as well for helping put deal through. I just can’t believe how nice and pleasant they are and I would definitely recommend anyone I know who needs to get a car go see Amy and Liam at Sturgess, Hyundai in Anstey, thankyou. Paul and Sue

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"Great service I was treated very well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a used VW Tiguan on Monday. I was looked after by Lisa and was kept up to date with the progress of the sale from start to finish. I had recently had a very bad experience at Audi Narborough Road and ended up refusing to buy the car. Lisa more than made up for that upset. She’s professional, caring not at all pushy and when I went to collect my car abd couldn’t get hold of my insurance company she calmed me down abd got everything sorted for me. I would definitely recommend Sturgess Anstey the service abd the car I got are brilliant forever grateful to Lisa

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"Great service for many years"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with hyundai i20 turbo bought here in October 2019. Salesman Ben very helpful and friendly. Found this local garage friendly, helpful, and efficient for many years before with other cars.

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"Fab place! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a really good experience with the Anstey Sturgess. They have been looking after me and my family for years and have recently sorted me out with a lovely little Fiat 500 pop! Huge thanks to all the team and especially Gary for the quick turnover need to call a sap and then meet all the needs and found my perfect car couldn’t Thank them all enough great service and team couldn’t ! Beth Charles

"great service and friendly sales staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

100% recommend Sturgess Hyundai in Loughborough.

"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly and kind people who work at Sturgess Hyundai in Loughborough. Polite and efficient in handover and service team.

"Arfur Daley Service from a Main Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid Sturgess £17k for a car that has been inspected by the garage, described as "as good as you'll get". The day before collection was due, after changing insurance, and booking train tickets to get to Leicester, was told vehicle was not in a saleable condition. Moreover there was resistance to the idea that they had an obligation to source an alternative. Having escalated the matter to the manager, was told that he'd try and source an alternative. Three days later was told one had been sourced. A further three weeks later am told the vehicle is still not available. More incompetent than dishonest, but who wants to spend this volume of money with an incompetent business?

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"Not one problem in 4 months"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an !20 from here back in September and I am really happy with it. It was lovely and clean and in tip top condition when I received it and up to now I have had no problems with it what so ever. Sturgess have been great and I would definitely recommend them!

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"SadhanaS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The first service we had here resulted in my car leaking oil on my drive. Foolishly, I rebooked again for another annual service. This time the i10 was reported to have a Front Offside CV boot leak! I took the car to two other independent garages for quotes to fix this. They each told me there was nothing wrong with the Front Offside CV boot. After discussions with Hyundai Anstey, they made a mistake of noting the Front Offside instead of Front Nearside! If the Hyundai Mechanics can't tighten the oil sump screw adequately or tell their Offside from Nearside, would you trust them to service your car? They will never service my i10 again!

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"John"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from Sturgess of Leicester was very efficient, the transaction was nice and straightforward, they were negotiable on price and put the car through a free MOT. If anybody is looking for a Hyundai I recommend them.

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Dealership Information

Sturgess Hyundai - Loughborough is an Franchise dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4.2 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Sturgess Hyundai - Loughborough
    79 Cropston Road
    Leicester
    Leicestershire
    LE7 7BP

    Get in touch

    0116 402 1470
    https://www.sturgessgroup.co.uk/hyundai/contact-us/cropston-road/

    Opening times

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sturgess Hyundai - Loughborough

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