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Don’t usually do reviews .. though this time I thought I would just say how nice it is to deal with a family business and genuine people.. no high pressure sales BS just really easy and lovely cars .. one happy customer of Sutherland Specialist Cars!!
oliver sutherland from Sutherland Specialist Cars in response to Great place
Hi Alex, thank you so much for the review. Enjoy the new car , and stay in touch ! All the best, Ollie Sutherland.
oliver sutherland from Sutherland Specialist Cars in response to Great place
Thanks for the great Review Alex !
Found a car on the Sutherland Specialist Cars website so decided to have a look, stood around for 10 minutes finally seen two members of staff who could not be bothered one little bit. Lot of high end cars there what they did not realise I could buy one if I wanted one, shall not be back and will take my money elsewhere.
oliver sutherland from Sutherland Specialist Cars in response to Unhelpful
Hi there, Really sorry to hear you had a bad experience at Sutherland cars. We try our best to spend as much time as possible with our customers, sorry if you felt you were ignored - this was not our intention at all.. Please free to get in touch.. Kindest Regards Ollie Sutherland
A family business that consists of I think almost of over five family members ( including the Mum who seems to potter around with her frenchie making coffees ! ) Not the most oiled machines of all companies, but welcoming, open and honest and a lovely warm feel of no pressure and clearly a selection of lovely high end cars all of which are overseen by their head mechanic Dave in their garage which gave us extra comfort. Car purchased was better than described, though my husband noticed one of the rear tyres had a nail in it which was a bit annoying.. having said that Ollie (the owner) has since paid for two new rear tyres with no arguments or issues what so ever which I know were not cheap ( especially as we bought a 4x4 ) No wonder these guys seemed to be over whelmed with repeat customers.. We'll be back to Sutherland Specialist Cars.
oliver sutherland from Sutherland Specialist Cars in response to RELAXED AND FAIR
Hiya Jade, thank you for lovely review .. great to see you were impressed with the car ! look forward to seeing you again . Kindest, Ollie
The car was great from Sutherland Specialist Cars but sales person didn't know much about the car when asked, car was not cleaned to showroom condition when pick up. also never received the new log book, overall average experience.
oliver sutherland from Sutherland Specialist Cars in response to Average Service
Hiya Joel, sorry to feel your experience was average with us. We try and pride ourselves on customer service and present the cars to the best standards we can. If there’s anything I can do to help please give me a call. Glad to hear you are enjoying the car.. Thanks Ollie
Professional, honest, personal and fair sums up the service I received at Sutherland motors. I dealt with Josh who spent time and energy finding exactly the car and spec I wanted keeping me updated along the way. There was none of the usual sales splurge or pushing towards un-asked for extras just straightforward honest recommendation and advice. After time spent with other dealerships I now realise that selling and buying a car can actually be a pleasure where you don't have to worry about being mislead or ripped off. Truly the best car selling / purchasing experience I have had in 25 years. Many thanks to the whole team.
oliver sutherland from Sutherland Specialist Cars in response to Proffesional, honest and fair
Thank you for such a lovely review, hope to see you again soon
I was offered an excellent PX price on my car against a simple no pressure sale on one they had in stock. Josh was great to deal with. I had a minor issue with the car but this was sorted out and the fix paid for without any issues. This is how all car dealers should operate.
Josh Sutherland from Sutherland Specialist Cars in response to Excellent service..highly recommend
Thanks for the lovely review Steve .. Hope to see you soon, Kindest, Josh.
Sutherland Specialist Cars were fair, honest and great to deal with. No hassle or any of the usual sales tricks. They go out of their way to be helpful. Top outfit.
Oliver Sutherland from Sutherland Specialist Cars in response to Great to deal with
Thank you for such a brill review! Ollie.
oliver sutherland from Sutherland Specialist Cars in response to Great to deal with
Thank you for the lovely review. Hope to see you again soon. Kindest Ollie
It's only fair I take the time to point out the service I received from Oliver and the team at Sutherland Specialist Cars or Sutherland Mpower cars as they also go by! They make buying a specialist car easy and free, I'm now on my 3rd and there back up and aftersale guys will take care of you too. Thanks again.
Oliver Sutherland from Sutherland Specialist Cars in response to Specialist cars and service
Thank you for the repeat business and the great review. Ollie.
oliver sutherland from Sutherland Specialist Cars in response to Specialist cars and service
Thank you for the great review. Much appreciated Ollie
I bought a Focus RS from Sutherland cars and after driving it home I noticed that the radiator was leaking so I phoned them but on saying who I was they slammed the phone on me I repeated trying to contact them but they continually slammed the phone on me . THey said when I bought the car that anything wrong with the car they would fix it. In the end I spent over £500 on a new radiator. This is the worst response I have ever had from a dealer so I would advise anyone to not to touch with a barge pole.
oliver sutherland from Sutherland Specialist Cars in response to Richard Davies
Hi there Richard, I think you have the wrong dealership as we haven't sold Ford Focus RS? Please can you check as this clearly a mistake ? Kindest Ollie of
I bought an Audi from this dealership back in April. The service was reasonably good and the car was clean and in good condition. Only 1 minor problem that the dealership have not resolved yet but other than that they have been good. I would recommend them.
Sutherland Specialist Cars or M Power Cars as they are also known, are an Independent dealership that is based in Winford. This dealership operates on an appointment only basis.
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Names linked to this business:
Sutherland Specialist Cars
M Power Cars
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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