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85% Recommend
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20 reviews from our car dealer reviews community
Leave a review for Sutherland Specialist Cars
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20 reviews from our car dealer reviews community

Leave a review for Sutherland Specialist Cars
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"great from start to finish "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

super easy, car wasn't perfect as the leather passenger had a small scuff potentially from a hand bag or sports bag. I must say though, Sutherland's went through the effort to collect car back from me, drop off a rather smart brand new BMW X1(impressed) courtesy car and have the leather scuff repaired and car returned. Not the greatest repair as if you really inspect you can still slightly make it out! Overall though, a very friendly professional outfit

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+3 Found this review helpful
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"Excellent Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finish even in these trying times with Covid Traded my car and collected my new one from them Sam and Ollie made it a painless and easy transaction their was a little issue which was sorted quickly and honestly high recommend Sutherland m power cars.

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+6 Found this review helpful

oliver sutherland from Sutherland Specialist Cars in response to Excellent Dealer

Thank you for the great review ! Stay in touch, Ollie

"Professional, Polite and Honest"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Professional, polite and honest, three important attributes that were abundantly displayed by Jack. Sent enquiry on Monday night for a Mercedes A250, received phone call early Tuesday and had a detailed video walk round within 15 minutes. Car was ready for Thursday pick up. Impressive premises with well set out high end stock, car was beautifully presented and described down to a tee. Would I travel the 900+ mile round trip again, definitely. Thank you Jack for a straight forward hassle free experience and providing a lovely car.

oliver sutherland from Sutherland Specialist Cars in response to Professional, Polite and Honest

Hi thank you so much for the lovely review. Feedback like this means a lot to us as a family business! Enjoy the new A250 awesome car and stay in touch ! Ollie

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really helpful bought a lovely Mercedes AMG would definitely recommend.

oliver sutherland from Sutherland Specialist Cars in response to Great service

We have sold quite a few Mercedes AMG recently so not 100% sure which customer you are .. but really do appreciate the great review !! Thanks again these reviews mean a lot to us !! All the best Ollie (managing director)

"Family run, no pressure! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at a BMW M4 at Sutherland Specialist Cars on the weekend, dealt with Josh who was brilliant. I didn’t have an appointment booked but he made time to see me. Just waiting for my funds to come in and I’ll be back to make a purchase!

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+7 Found this review helpful

oliver sutherland from Sutherland Specialist Cars in response to Family run, no pressure!

Thanks for the review, look forward to seeing you again,

"Audi Q5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First and foremost Sutherland Specialist Cars has quality written all over it. The showroom and forecourt is more than impressive and the customer service matches that. I was helped by Jack who made me feel valued right from the off very honest and up front and I felt assured I was buying from a respectable dealership. The car was immaculate cleaned and valeted impeccably. I could have stayed there all day and looked at all the other cars it was a petrol heads paradise. Will use again and highly recommend to anyone else looking to buy a car.

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+6 Found this review helpful

oliver sutherland from Sutherland Specialist Cars in response to Audi Q5

Thank you so much for the great review .. speak soon 👍 Ollie

"Great place "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t usually do reviews .. though this time I thought I would just say how nice it is to deal with a family business and genuine people.. no high pressure sales BS just really easy and lovely cars .. one happy customer of Sutherland Specialist Cars!!

oliver sutherland from Sutherland Specialist Cars in response to Great place

Hi Alex, thank you so much for the review. Enjoy the new car , and stay in touch ! All the best, Ollie Sutherland.

oliver sutherland from Sutherland Specialist Cars in response to Great place

Thanks for the great Review Alex !

"Unhelpful "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found a car on the Sutherland Specialist Cars website so decided to have a look, stood around for 10 minutes finally seen two members of staff who could not be bothered one little bit. Lot of high end cars there what they did not realise I could buy one if I wanted one, shall not be back and will take my money elsewhere.

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+0 Found this review helpful

oliver sutherland from Sutherland Specialist Cars in response to Unhelpful

Hi there, Really sorry to hear you had a bad experience at Sutherland cars. We try our best to spend as much time as possible with our customers, sorry if you felt you were ignored - this was not our intention at all.. Please free to get in touch.. Kindest Regards Ollie Sutherland

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"RELAXED AND FAIR "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A family business that consists of I think almost of over five family members ( including the Mum who seems to potter around with her frenchie making coffees ! ) Not the most oiled machines of all companies, but welcoming, open and honest and a lovely warm feel of no pressure and clearly a selection of lovely high end cars all of which are overseen by their head mechanic Dave in their garage which gave us extra comfort. Car purchased was better than described, though my husband noticed one of the rear tyres had a nail in it which was a bit annoying.. having said that Ollie (the owner) has since paid for two new rear tyres with no arguments or issues what so ever which I know were not cheap ( especially as we bought a 4x4 ) No wonder these guys seemed to be over whelmed with repeat customers.. We'll be back to Sutherland Specialist Cars.

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+11 Found this review helpful

oliver sutherland from Sutherland Specialist Cars in response to RELAXED AND FAIR

Hiya Jade, thank you for lovely review .. great to see you were impressed with the car ! look forward to seeing you again . Kindest, Ollie

"Average Service"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was great from Sutherland Specialist Cars but sales person didn't know much about the car when asked, car was not cleaned to showroom condition when pick up. also never received the new log book, overall average experience.

oliver sutherland from Sutherland Specialist Cars in response to Average Service

Hiya Joel, sorry to feel your experience was average with us. We try and pride ourselves on customer service and present the cars to the best standards we can. If there’s anything I can do to help please give me a call. Glad to hear you are enjoying the car.. Thanks Ollie

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Dealership Information

Sutherland Specialist Cars or M Power Cars as they are also known, are an Independent dealership that is based in Winford. This dealership operates on an appointment only basis.

If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit. Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below. 

Names linked to this business: 

Sutherland Specialist Cars

www.sutherlandmpowercars.co.uk

M Power Cars

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
20 reviews4.4 out of 5 stars — Rated Very Good
Excellent
16
Very Good
1
Average
1
Poor
2
Terrible
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  • Contact Information

    Address

    Sutherland Specialist Cars
    The Cattle Market Chew Road
    Bristol
    North Somerset
    BS40 8HB

    Get in touch

    01275 472252
    http://www.mpowercars.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:30 - 17:30
    Sun CLOSED

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    70%
    Percent of reviews responded to by this dealer

    Additional Information About Sutherland Specialist Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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