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Professional, polite and honest, three important attributes that were abundantly displayed by Jack. Sent enquiry on Monday night for a Mercedes A250, received phone call early Tuesday and had a detailed video walk round within 15 minutes. Car was ready for Thursday pick up. Impressive premises with well set out high end stock, car was beautifully presented and described down to a tee. Would I travel the 900+ mile round trip again, definitely. Thank you Jack for a straight forward hassle free experience and providing a lovely car.
oliver sutherland from Sutherland Specialist Cars in response to Professional, Polite and Honest
Hi thank you so much for the lovely review. Feedback like this means a lot to us as a family business! Enjoy the new A250 awesome car and stay in touch ! Ollie
Really helpful bought a lovely Mercedes AMG would definitely recommend.
oliver sutherland from Sutherland Specialist Cars in response to Great service
We have sold quite a few Mercedes AMG recently so not 100% sure which customer you are .. but really do appreciate the great review !! Thanks again these reviews mean a lot to us !! All the best Ollie (managing director)
Went to look at a BMW M4 at Sutherland Specialist Cars on the weekend, dealt with Josh who was brilliant. I didn’t have an appointment booked but he made time to see me. Just waiting for my funds to come in and I’ll be back to make a purchase!
oliver sutherland from Sutherland Specialist Cars in response to Family run, no pressure!
Thanks for the review, look forward to seeing you again,
First and foremost Sutherland Specialist Cars has quality written all over it. The showroom and forecourt is more than impressive and the customer service matches that. I was helped by Jack who made me feel valued right from the off very honest and up front and I felt assured I was buying from a respectable dealership. The car was immaculate cleaned and valeted impeccably. I could have stayed there all day and looked at all the other cars it was a petrol heads paradise. Will use again and highly recommend to anyone else looking to buy a car.
oliver sutherland from Sutherland Specialist Cars in response to Audi Q5
Thank you so much for the great review .. speak soon 👍 Ollie
Don’t usually do reviews .. though this time I thought I would just say how nice it is to deal with a family business and genuine people.. no high pressure sales BS just really easy and lovely cars .. one happy customer of Sutherland Specialist Cars!!
oliver sutherland from Sutherland Specialist Cars in response to Great place
Hi Alex, thank you so much for the review. Enjoy the new car , and stay in touch ! All the best, Ollie Sutherland.
oliver sutherland from Sutherland Specialist Cars in response to Great place
Thanks for the great Review Alex !
Found a car on the Sutherland Specialist Cars website so decided to have a look, stood around for 10 minutes finally seen two members of staff who could not be bothered one little bit. Lot of high end cars there what they did not realise I could buy one if I wanted one, shall not be back and will take my money elsewhere.
oliver sutherland from Sutherland Specialist Cars in response to Unhelpful
Hi there, Really sorry to hear you had a bad experience at Sutherland cars. We try our best to spend as much time as possible with our customers, sorry if you felt you were ignored - this was not our intention at all.. Please free to get in touch.. Kindest Regards Ollie Sutherland
A family business that consists of I think almost of over five family members ( including the Mum who seems to potter around with her frenchie making coffees ! ) Not the most oiled machines of all companies, but welcoming, open and honest and a lovely warm feel of no pressure and clearly a selection of lovely high end cars all of which are overseen by their head mechanic Dave in their garage which gave us extra comfort. Car purchased was better than described, though my husband noticed one of the rear tyres had a nail in it which was a bit annoying.. having said that Ollie (the owner) has since paid for two new rear tyres with no arguments or issues what so ever which I know were not cheap ( especially as we bought a 4x4 ) No wonder these guys seemed to be over whelmed with repeat customers.. We'll be back to Sutherland Specialist Cars.
oliver sutherland from Sutherland Specialist Cars in response to RELAXED AND FAIR
Hiya Jade, thank you for lovely review .. great to see you were impressed with the car ! look forward to seeing you again . Kindest, Ollie
The car was great from Sutherland Specialist Cars but sales person didn't know much about the car when asked, car was not cleaned to showroom condition when pick up. also never received the new log book, overall average experience.
oliver sutherland from Sutherland Specialist Cars in response to Average Service
Hiya Joel, sorry to feel your experience was average with us. We try and pride ourselves on customer service and present the cars to the best standards we can. If there’s anything I can do to help please give me a call. Glad to hear you are enjoying the car.. Thanks Ollie
Professional, honest, personal and fair sums up the service I received at Sutherland motors. I dealt with Josh who spent time and energy finding exactly the car and spec I wanted keeping me updated along the way. There was none of the usual sales splurge or pushing towards un-asked for extras just straightforward honest recommendation and advice. After time spent with other dealerships I now realise that selling and buying a car can actually be a pleasure where you don't have to worry about being mislead or ripped off. Truly the best car selling / purchasing experience I have had in 25 years. Many thanks to the whole team.
oliver sutherland from Sutherland Specialist Cars in response to Proffesional, honest and fair
Thank you for such a lovely review, hope to see you again soon
I was offered an excellent PX price on my car against a simple no pressure sale on one they had in stock. Josh was great to deal with. I had a minor issue with the car but this was sorted out and the fix paid for without any issues. This is how all car dealers should operate.
Josh Sutherland from Sutherland Specialist Cars in response to Excellent service..highly recommend
Thanks for the lovely review Steve .. Hope to see you soon, Kindest, Josh.
Sutherland Specialist Cars or M Power Cars as they are also known, are an Independent dealership that is based in Winford. This dealership operates on an appointment only basis.
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Names linked to this business:
Sutherland Specialist Cars
M Power Cars
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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