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23 reviews from our car dealer reviews community
Leave a review for The Car People Manchester

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23 reviews from our car dealer reviews community

Leave a review for The Car People Manchester
Click on the stars to start your review
"Car people should be con people"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Zafira from The Car People in Manchester I was never told that it was a ex hire car the two front tyres had very low tread I would not buy another car from them again.

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"Sold me a piece of junk."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Nissan Micra from the car people manchester, less than 6 months ago. It had 33,000 on the clock. I have added another 2,000 miles to the clock but already the starter motor has gone and i'm left with a £400 bill to get it fixed. This was after i was told the car was alarmed when it isnt and it had a broken headlight before id even had it a week. Would urge everybody to go elsewhere. They sell cars that are vastly overpriced and break in less than six months.

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"Extermely Poor - Avoid at all cost !!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please avoid Car People Manchester - they are suppose to be regulated by the FCA and fall foul of treating customers fairly. I went with all paperwork to trade my car in - Salesman said he'd worked out my final settlement figure (without contacting or even asking me to contact the finance company) A deal was then struck and paperwork signed using this settlement figure plucked out of thin air. Monday, Tuesday, Wednesday go by - In which Car People now had the true settlement figure - I'd called multiple times over these days and never had a call back - Thursday came - I was promised a call back again - nothing ! - Friday came - And 10 minutes before I was due to collect the car - I get a phone call to say there was an issue with the finance. Car People admitted their error - yet were so unwilling to help the customer and just put the monthly figure up ! - They don't care whether the customer can afford the re-payments, as I was asked if they could put the higher figure through without any consideration for my financial position - They don't care that the customer has spent all week sorting insurance out and getting the car thats being traded in ready - And the hassle-free way to buy a car - Well is utter rubbish - A MUST AVOID AT ALL COST !!!! - In fact when I was in there to buy a car - Another customer approached us on the way out - and warned us not to deal with Car People ! - Says it all really !

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"Bad Service no comunnication"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently asked to reserve a car from the wakefield branch and spoke to a lady on the phone on the day of viewing and test driving the car and i asked if i could get the car transferred to the Manchester branch which would be nearer to me she replied that it would be £200 deposit to get that done for me which i agreed she further told me that if i did not buy the car that i would only get £100 back because of transport cost which i said that was fine, we agreed for myself to go to the carpeople branch in Manchester in the next hour to pay the money and she told me she would let them know i was going to arrive to get the car transferred. As i arrived at the Manchester branch they knew nothing about me at all then i found out the car was out on a test drive and 20 mins later was told it had been sold i was not happy in the way this was handled at all. I was offered the same car better spec but over £1000 more on a lower interest rate and agreed to paying £187 a month over 5 years signed all the paperwork and was just waiting to receive a phone call for the finance to be accepted. i heard nothing for 5 days and sent a email with my full name email address and mobile number which i got a reply addressing me by my middle name not my first name stating they will contact the Manchester branch to phone me. after 2 more days had passed still no communication from them so i drove down and asked to speak to someone about if the fiance was granted or not, the lady said she had been trying to phone me and i know i had no missed calls she then asked for my mobile number and the one they had was not mine. she then told me the finance was rejected and another company would get in touch with me. The next day i received a text message asking me to phone the finance and gave me the number i just thought at this moment this is unacceptable, so i did and they agreed finance but a extra £35 a month over 5 years which i was not going to do. So i looked on the internet for the car i wanted and saw one from Renault Stockport £1000 less but interest rate a little higher and only £3 more on the finance a month over 5 years so i thought i would try and because i was rejected at the carpeople it made me think i must have bad credit rating but it was granted so i got the car from Renault Stockport so dont know why i was rejected but the point of this review was the bad service that was provided.

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"very poor service "
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had to return my ford focus that I purchased from The Car People in Manchester pretty much straight away. I had numerous issues and the car wasn't sold as described. I wouldn't recommend this dealership to anyone.

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"Happy Nissan Buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very good experience with The Car People in Manchester. I bought a Nissan Juke back in August and up to now I have had no issues with it at all. It was clan and in excellent condition when I received it and the dealers were all very helpful and friendly. I would certainly recommend this dealership to anyone.

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"Issues taking to long to resolve"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not the best service from the car people in Manchester. This is the second time I have purchased from them and the after care the first time was miles better. This time I purchased a Ford and I am having issues with it so they are looking to repair it and I have been without a car for 3 weeks. If I do not have the car back by the end of the week I may not keep the car. The car was clean and in good condition and I would recommend them because they have a lot of good cars but I think I have been unlucky this time.

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"BMW Owner"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good overall, The car was in good condition and and was clean. The dealers were helpful and friendly and The car is reasonably good value for money. I have had no major issues and would recommend this dealership.

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"Joshdavis666"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car in November a vw golf, ever since i had it i had a fault with my radio which i explained them to be a problem after bringing it to the Manchester branch on more than 3 occasions they still couldn't fix the problem and was wasting my time, my fuel costs and time of work. It now has been a year since the problem and they still haven't sorted it. I spoke to somebody on the phone who told me "if you can get a radio quicker then you ring the manufacturer themselves" which i was very shocked by after all the bad customer service they have already given me. When i asked for compensation they said they dont have a compensation procedure which is ridiculous. I would defiantly not advise to take a car with them with a warranty because i have had nothing but problems with them. I wish i didn't even have to give them one star.

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"Great dealership so happy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was perfect. I bought a Ford Fiesta back in May and I am really happy with it! it was excellent value for money and in lovely condition. I can't fault them at all I would recommend them 100%

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Dealership Information

The Car People Manchester are a used car dealership located in Ashton-Under-Lyne. They have finanace avalable and offer part exchange. They have branches in Wakefield and sheffield also. 

If you have purchased a vehicle from The Car People in Manchester, please share your experience with us and leave a review. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3.5 out of 5 stars — Rated Very Good
Excellent
11
Very Good
4
Average
1
Poor
4
Terrible
3

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Contact Information

Address

The Car People Manchester
Alexandria Drive
Ashton Under Lyne
Lancashire
OL7 0QN

Get in touch

0161 638 3045
http://www.thecarpeople.co.uk

Opening times

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Dealership Statistics

65%
Would recommend this dealer to family and friends
69%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About The Car People Manchester

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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