Gary S

Avoid

Horrendous service loyds bmw Newcastle. Bought a supposed used approved bmw with warranty. They managed to not put in a tool kit so after I had a puncture we couldn’t get the wheel id as no locking wheel nut. Called the cowboys at Lloyds and no movement as it was on their check list. No tow hook, pump and wheel nut. How strange. Thereafter the car has a rattle as also two rear wheels that have cracks in. None covered by warranty. Jokers. Avoid and go back to Mercedes. Paul soutar is the moron.