Lorna

shocking, unprofessional behaviour

Absolutely disgusting behaviour – avoid this place. I am honestly furious with how I’ve been treated. I saw a car on ebay for sale and it was made out to seem from Paul Price Cars as the pictures advertised were at the front of the dealership. I purchased the car in full after viewing it at Paul Price Cars in Oldham and was provided with a warranty. Two months later, after only doing around 300 miles on the car, it had a problem with the brakes and callipers - yes he seems to have sorted the problem but the attitude he had was disgusting, the guy was rude and belittling, he kept saying he’s “been doing this job too long, he knows what he’s on about” and acting like I didn’t know what I was talking about, even thought i was worried about the brakes on the car. When he returned the car to my grandad (as i was working at the time) my grandad questioned him making sure he had repaired the part, he shouted at my grandad saying there’s nothing wrong with the car now. As he was leaving, after being very aggressive towards my grandad he threw my car keys on the floor and slammed the car door, forcing my grandad, a nearly 70 year old man, to then have to pick them up. – absolutely disgusting and unprofessional behaviour. When I bought the car he made it seem like a proper dealership sale, providing me with a receipt with his dealership name on the top, as well as being very friendly telling me to bring the car back if i have any problems or ever in the future needed work doing, but now there’s an issue with the car he’s saying it was a private sale. He told me I should of sorted this problem myself instead of returning to his dealership. I ended up having to pay for the work myself. To make things worse, he has now blocked my phone number and even said he would block my grandad’s – this is how little he cares about after-sales support. The whole experience has been horrible. Rude, aggressive, dishonest – I wouldn’t want anyone else to go through what I have. Stay away.