Dom E

Avoid Motorhub (Motorsure) at All Costs

I took Motorhub (also known as Motorsure) to court — and I won. On June 1st, 2024, I purchased a Peugeot 308 SW from them. It broke down on the way home. When I contacted them the next day, they denied responsibility and claimed I had signed a document acknowledging the fault. I hadn’t. What they actually did was add a false statement after I signed the invoice and forged my signature beneath it. When confronted, they claimed to have CCTV proof showing me agreeing to the fault. That supposed evidence was never shown in court — because it didn’t exist. The car had 24 faults. I returned it on a tow truck. They threatened storage charges. I filed a claim. On June 23rd, 2025 — after two court dates and over a year of fighting — the court awarded me everything I claimed: full refund, costs, and interest. The judge confirmed the signature was forged and the added statement was fraudulent. Vindication. Before this, Motorhub even tried to offer a weak settlement with a condition that I never speak publicly about it. I declined. Let this review be the warning they tried to silence: I would never trust or recommend this company to anyone.