James W

10/10 Service

We don't usually write reviews, but my experience with Amy at Lexus Canterbury was so outstanding, it deserves to be shared. From the moment I first spoke with her, Amy was a complete professional. She was incredibly knowledgeable about every vehicle, but what truly set her apart was her genuine approach. She listened intently to what I wanted for my better half and needed, and never once did I feel like I was getting a sales pitch. It felt like she was a partner in the process, making sure we found the perfect car. The entire process, from test drive to financing, was seamless thanks to her. She was transparent, efficient, and went the extra mile to ensure every detail was perfect. She turned what can often be a stressful experience into an enjoyable one. If you're looking for a Lexus and want not just great service, but a truly brilliant experience, you need to ask for Amy. She is an absolute asset to the Canterbury team and the gold standard for customer service. Perfect customer service from Lexus. Even did a reveal with the used car to add to the excitement.