Samantha C

CAMBERLEY DEALERSHIP

Completely misled by Big Motoring World. When viewing my car, I raised concerns about the milage & was reassured by the sales advisor it had just had a major service. Shortly afterwards, whilst still on site, I was pushed to pay a £50 deposit to have the car removed from the website, the listing & service history was then unavailable to me. I wasn't then shown the service history again until the purchase was complete. It was only then that I discovered the vehicle has not had the major service I was told it had. Just a multi point inspection. They have refused to take responsibility and this is now with The Motor Ombudsman for investigation. BE AWARE - VERBAL ASSURANCES ARE LEGALLY PART OF THE SALES PROCESS. Don't let them lie to you and if they do - take it further!!