Mr S

Jaguar XE

Overall, I’ve had a great experience buying my car from V12. It’s been some time since I’ve had a car of my own due to having company cars, etc., but we wanted something a little different to get out of being a one-car household. I travelled 80 miles to buy the car, and Muhuddin, the salesman, was great with me friendly, polite, and not pushy (I’d already decided I wanted this car, so there wasn’t much pushing to be done, to be honest). When it came to collecting the car, I was a little frustrated. I live not far from another V12 branch and was hoping they could bring the car closer to me, but unfortunately this couldn’t be arranged, so I had to take a few hours off work to collect it. Even though that was a bit inconvenient, the handover itself was seamless. Since it had been a while since I owned a car myself, they were really helpful in giving advice about things like tax, etc. Since collecting I’m really enjoying my car, with no issues to report.