Tony B

Great prices

The dealership is superb, the prices are competitive, in terms of the buying experience it was very pleasant. They are a very good dealership. However when I purchased I had a few issues that I needed sorting and it took a bit of back and forth to get this done. This is down to communication on the inside and if that was improved and not an issue I would give Phantom the highest of marks. My issues did get sorted in the end, but because of how busy they are there was no one on the phones, when i showed up some staff weren't aware of the issues etc. I am very, very pleased with my car, it is a great vehicle and I would still buy from Phantom just due to all the beginning points I made but I would have to see the communication improvement.