Arish S

Honest feedback

I've found a few issues with the Vito since I purchased it. The left hand A/C vent needs replacing and I'm struggling with the handbrake, but the New Forest branch have ordered replacement parts and everything else is fine. I found the staff to be friendly and respectable, and they ordered me some new wiper blades too as mine were a bit noisy. There was a bit of a delay from taking out the finance to getting the van which was disappointing as I needed it for work, but I think this is down to the festive holidays in December. I'd rate the people five stars, but their communication could've been better. I felt like I was doing a lot of chasing over the holidays, so I've decided to score my overall experience a three out of five.