Mr A

They go above and beyond

All good so far thank goodness touchwood, unfortunately my old Astra was involved in an accident which wrote it off. After looking on Autotrader the 3 series was a car I liked the look of, I paid extra for the AA to run a search on it which all came up positive. I went to a few other garages, and the mileage was higher than claimed but with Ponko before I went up to look at it, they sent me a video on WhatsApp to show me. The salesman was friendly, let me test drive it and answered all my questions I can’t fault the customer service, just would've liked a little more wiggle room on the price. Other than that, it was all good, they went above and beyond and couldn't have done much more.