Jack M

Positive experience

My experience at the dealership was positive. I dealt with John, and he was good to deal with, so I was happy with that side of things. The only issue I had was when I picked the van up. It had been polished, but it looked like it had been done with a dirty mop, which left swirl marks all over the bonnet and side panels. At first, I thought it was just polish that would wash off, but it didn’t, so I ended up having to get it detailed and polished again to remove the marks. That’s my only complaint really. I’d rate the experience a four out of five, as it would have been a five without that issue.