Joseph O

Want to highlight there honesty

Bought a Mercedes from BVG and it’s a nice car with no problems with it. The experience around the purchase was a bit stressful, but that wasn’t down to the dealership. It was an issue with my bank, I ended up cancelling it and paying by card instead. Then the original payment went through as well, so I’d effectively paid twice. contacted the dealership once I realised, and they transferred the money back straight away on the Monday, which I couldn’t fault. I just wanted to highlight their honesty, which I really appreciated.