Bethany H

Tim didn't pressure me at all

Buying the VW Tiguan was really nice because Tim was great. He didn't pressure me at all, gave me plenty of time and space to look around the cars, and let me make my own decision, which I really appreciated because I find that a bit overwhelming otherwise. Recently I did notice a small puddle underneath the car, so as I have a 6 month warranty, I called the dealership and spoke to someone on the phone, and I thought they were a bit abrupt and dismissive. I know it wasn't Tim who I spoke to, but that was a bit disappointing. Even so, I did have a good experience buying the car, and I'd probably still recommend Tames Valley Cars to others.