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Sean D

Avoid

I purchased a vehicle from C & E Motors and unfortunately my experience has been extremely disappointing. Since purchasing the car, I have experienced multiple issues including steering concerns, vehicle tax issues, electrical faults, paintwork damage, problems with the central locking system, a rear door that will not open from the inside, and an intermittent boot fault. The vehicle has already required a repair, with the rear door lock being replaced, but the issue has not been resolved. Despite this, I have had to make four separate trips back to the dealership, each time at my own expense and taking time away from work. I do not live close to the garage, and the expectation has been that I leave the vehicle with them and make my own way back and forth, resulting in around a two-hour round trip. Despite the inconvenience caused, no courtesy vehicle was offered, leaving me to manage the transport arrangements myself while trying to resolve faults with a vehicle I had purchased. I also raised concerns regarding damage to the paintwork, which I believe was present at the time of purchase. I was advised that this may not be covered and that I should have identified this when I collected the vehicle. While the team have agreed to inspect the vehicle, the overall process has been frustrating and has caused significant inconvenience. I have made every effort to cooperate and give the dealership the opportunity to resolve these issues, but based on my experience so far, I cannot recommend purchasing a vehicle from C & E Motors.

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