Mr W
Incompetent fools
We were unimpressed by the chap that told us he was the sales manager who ‘invited himself’ into our negotiations but just wanted to talk about himself and big himself up. They fumbled a deal together with so many see through promises just to get the deal as it was the last day of the month, then when we arranged to collect the car they call to tell us that they have no V5 registration document so we couldn’t collect it. We needed the new automatic car urgently as my wife can no longer use her left leg without serious pain in her knee and our old car was a 3 door Fiat which made it difficult getting a 4 year old child in and out of his seat so she was really struggling. Arnold Clark didn’t care, didn’t call back, we left 2 messages in one day requesting a call back but no call came so they can shove their car.