Ben A

Poor Aftercare

Bought a car from S&R Motors in May. The team were pleasant and keen to sell the car. I agreed to buy at asking price if the paint on the bumpers was repaired which was agreed. When the car was eventually delivered 5 days later, the guys that delivered the car left with wheels spinning off my driveway. This was an indication to how my car was driven to me. When driving the car for the 1st time after paying the balance, a warning error appeared on the dash as soon as I set off. I mentioned this to S&R was they were very slow to respond without being chased. I took the car to Skoda who diagnosed a faulty gear selector and quoted £250 for repair. S&R offered £150 towards the repair. This took a long time and lots of chasing to be paid. On later inspection of the car, I found both front tyres had massive gashes and slices which were very dangerous, costing more money for me to put right. Make sure you look at the car thoroughly before paying and do not expect any after care or support.